Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,847 Reviews)
Rating breakdown 119,847 reviews
5 Stars
80,889
4 Stars
21,548
3 Stars
7,280
2 Stars
3,966
1 Star
6,164
85%of customers recommend this product.
(
35,380 out of
41,715)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Mike3142
from Littleton, CO
Verified Purchase:Yes
I have bought H&R Block tax software (TaxCut) for many years. It is pretty easy to use.
It takes less than 4 hours to do my taxes.
It takes less than 4 hours to do my taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Iowa
Verified Purchase:Yes
I bought this last month and IRS would noy except my E- fax from your Company program. So now I Mailed it in. cost too much to have to mail in. I paid extra for my state Taxes. Was to get 1 free to send in. Did not happen! Your company wanted to charge me extra to send it. What a Con Job! For the deluxe program!
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Tom09171949
from Michigan
Verified Purchase:Yes
I purchased this product for the first time this year. I normally use TurboTax, but was unhappy with their price increase.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Lake city, mi
Verified Purchase:Yes
The software works well, but some specific items are not explained well.
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tucson Az
Verified Purchase:Yes
It seems the latest editions donot give as clear explantions as the older versions. Maybe things have gotten more complicated.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Oops9
Verified Purchase:Yes
There was a software error in the New York State version which would have resulted in an underpayment of taxes had I not caught the error. On the Federal portion of the software, you are prompted to enter your annual real estate taxes. On the New York software you need to enter any Star Credit received which reduces real estate taxes. The program did not offset the gross real estate taxes paid by the Star Credit resulting, in an inflated itemized deduction and an underpayment.
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Thank you for your feedback. We stand behind our work and guarantee that every filing with us is 100% accurate. Our Tax Professionals are here to review your return and resolve any errors. Please call us at 1-800-472-5625 so we can assist in setting a time that works best for you.
Written by a customer while visiting HRBlock
Customer Rating
1
WORST SOFTWARE EVER!! PURCHASE AT YOUR OWN RISK
on February 24, 2025
Posted by: RDGE
from NM
Verified Purchase:Yes
Worst software ever! Very glitchy!! Unable to print returns because despite trying any option on my printer the page provided by this software is only 1/4, the top left section, of an 8.5 X 11 letter size page. Would Never recommend this product and will Never use it again!!!
Cons: Time consuming, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JohnBiu
Verified Purchase:Yes
I've used Block for many years. Easy to use and no issues.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock