Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(119,847 Reviews)
Rating breakdown 119,847 reviews
5 Stars
80,889
4 Stars
21,548
3 Stars
7,280
2 Stars
3,966
1 Star
6,164
85%of customers recommend this product.
(
35,380 out of
41,715)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Jaxlodge
from Warren, PA
Verified Purchase:Yes
I had problems with the AGI data from 2023. I had a problem last year with a number and could not get rid of it so dd not use ot and send it in. I started to re-enter data and sent it in. This year the 2023 AGI from the first attempt was used and my 2024 was rejected for the wrong AGI. I could not figure out how to change the AGI without deleting the first 2023 attempt and redoing a new 2024 compete tax form. Need to assure data sent to IRS is used the next year rather than a discarded file!
Pros: Maximizes refund
Cons: Time consuming
I would recommend this to a friend!
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Mouse60
from Meriden, CT
Verified Purchase:Yes
H&R Block has always been my go to for income tax preparation. It is easy to follow and I like the accuracy check when you are done. Plus the audit guarantee is reassuring. Thanks
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Product made easy
from North Carolina
Verified Purchase:Yes
I have used your product for years & find it easy to use
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from North Carolina
Verified Purchase:Yes
The only issue I had was starting at the beginning. It wasn't clear how to insert last years info ex: names, address etc. once I got beyond that point everything worked great.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Wes review
Verified Purchase:Yes
I nave use this product for over 15 years and it never fails me.
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: 41Bob
Verified Purchase:Yes
I've used H&R Block software for more than 10 years. I prefer to download it onto my computer, which allows me more flexibility in reviewing input and selection worksheets.
The 2024 edition has added a quick and easy way to include information about taxpayers' pre-taxed contributions to IRAs.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
Great people in the local office! Great software!!
on February 24, 2025
Posted by: Bartan
from Wisconsin
Verified Purchase:Yes
I've been using your software a looking time, seems like decades!, I like the way it takes you through everything you need and makes it easy to understand. There are a few hiccups along the way, but the software straightens them out!
It's great! I also liked the ability to go into my local office for a "second look" and am very disappointed to find out last year, you discontinued it! We always went to Karen Tulley and she was always Fantastic in explaining any concerns we had! She is the reason I will always use your software..
It's great! I also liked the ability to go into my local office for a "second look" and am very disappointed to find out last year, you discontinued it! We always went to Karen Tulley and she was always Fantastic in explaining any concerns we had! She is the reason I will always use your software..
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dale2024
Verified Purchase:Yes
software error on la state, program would not allow me to use check routing number and my account number.
could not move past page and had to use the credit card option.
also, i have 3 pending payments on my checking account instead of 1 for e-filing state program.
could not move past page and had to use the credit card option.
also, i have 3 pending payments on my checking account instead of 1 for e-filing state program.
Response from HRBlockBy Abbie, Social Media Dept, February 25, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock