Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,025 Reviews)
Rating breakdown 120,025 reviews
5 Stars
81,002
4 Stars
21,589
3 Stars
7,296
2 Stars
3,969
1 Star
6,169
85%of customers recommend this product.
(
35,486 out of
41,831)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Cranker53
from Neb
Verified Purchase:Yes
Have used hr block for at least last 12 years very reliable
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: dawendl
from Arkansas
Verified Purchase:Yes
I used H&R Block last year. I thought that I would be able to just pull 2023 over. NO such luck. I had to input everything all over again. Not happy about that
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Roberto 40
from West Sacramento CA
Verified Purchase:Yes
The program is very user friendly and very adaptable.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas
Verified Purchase:Yes
Works very well for my tax calculations. Have used HR Block for years now, ever since TurboTax pulled their bait and switch on TurboTax's Federal & State Taxes software. Never gone back after that shameful practice.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: stewycoop
from charlotte nc
Verified Purchase:Yes
I have used your product for many years. Hoowever something is different.
I have tried to submit my efile abouit 11 times and it keeps rejecting it.
Things that I do not understand and know how to correct. For instance, when it asks for taxable income for the prior year, it keeps putting in 2022 value and not allow me to put 2023 number for line 11
I am about to ask for my money back!!!!! I am a very unhappy customer
I have tried to submit my efile abouit 11 times and it keeps rejecting it.
Things that I do not understand and know how to correct. For instance, when it asks for taxable income for the prior year, it keeps putting in 2022 value and not allow me to put 2023 number for line 11
I am about to ask for my money back!!!!! I am a very unhappy customer
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Hi, thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Yonkers, NY
Verified Purchase:Yes
With the five free e-files, we can file ours & for our four kids.
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NC
Verified Purchase:Yes
I have relied on H&R Block tax software for years and it has never let me down! High quality, intuitive, consistent features and presentation from year-to-year.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, February 23, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Steve233
from Pittsburgh
Verified Purchase:Yes
This program is very easy to use and makes me feel confident when filing my taxes
Pros: Easy to prepare
Value
5
Response from HRBlockBy Sean, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock