Your program for tax prep is more intuitive than the TurboTax. It is easy to follow, and easy to review after I was finished. Definitely worth switching!
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I've been using HR Block software since the beginning (when it was called TaxCut) and have been generally very satisfied. I've found a few bugs, reported them, and they have been corrected. This year, the interview regarding RMDs has been very confusing. Things like "recovery period" are poorly explained and there is no clear instruction as to what to do when an RMD is taken as a regular cash distribution in the appropriate time window. But, overall, the software has served me well and I completed my taxes this year in about 3 hours!
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
I have been using for years, however the past 3-5 years I was unable to file the state of Delaware electronically but was able to file Pennsyvania electronically. This was very disappointing as I had to send via snail mail.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
I’m a long time user of H&R Block tax software. Never disappoints!!! It’s easy to use and very intuitive. I always have faith in the final scrutiny of my return before I e-file.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used this software for years and am happy with it. I wish there were more free e-files. I have a big family and do lots of returns.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Bought it and did my taxes easily. State made me wonder. Iowa changed some of their laws this year, I would have liked to see a more step by step process to make sure I was filling it out correctly.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
From year to year, I purchase H&R Block software. Easy to use and quick. My problem was with some of the instructions for input of information for RMDs.
The state form was accessible and quickly transferred the input information.
Also, going back and forth to view the forms is a bit tiresome on a single screen. The explanations for the summary does not give enough detail. ...but this is just me.
Value
3
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.