Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,213 Reviews)
Rating breakdown 120,213 reviews
5 Stars
81,122
4 Stars
21,628
3 Stars
7,312
2 Stars
3,975
1 Star
6,176
85%of customers recommend this product.
(
35,607 out of
41,963)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
4
All was good except one section regarding interest
on February 23, 2025
Posted by: LPage
from Easton, Maryland
Verified Purchase:Yes
It was easy to use but I did have some problems understanding part of it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Tra, Social Media Department, February 24, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Bill 1952
Verified Purchase:Yes
Generally easy to use. Only negative is going back to adjust a prior entry. System then requires you to scroll through each subsequent page.
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5
It's almost like having a CPA at your fingertips!
on February 23, 2025
Posted by: Anonymous
from St. Louis, MO
Verified Purchase:Yes
This is my 27th year using HR Block software. It has taken care of my needs through marriage, my spouse's self-employment, complex investments (i.e. Partnerships that generate K-1's), and now retirement! I've never had a need to try any other software and do not plan on changing!
Importing last years data is a huge time saver. It's easy to review and change information as needed. The interview topics are thorough and easy to follow. It's easy to get help and education within the program. I like that is shows how much my refund changes + or - as each topic is completed. The program even suggests things to consider that could decrease my tax liability in the following year! Using HR Block software is almost like having a CPA at your fingertips.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
I use H&R Software every year to do my taxes. Like the way it imports my data from the previous year. The imported data gives me a double check on what I need to claim. Very easy to use.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pat Keel
from Horseheads NY
Verified Purchase:Yes
I have been using H&R Block for many years. It is easy to use and I love the accuracy reviews.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Mike from CT
from Hartford, CT
Verified Purchase:Yes
I was able to complete my taxes. However, it seems that your product hasn't changed in 10+ years. The user interface reminds me of Windows XP. A lack of AI functionality kept me from realizing that one of my 1099-Rs was much lower than in previous years. Had I known that, I wouldn't have submitted my first return and I wouldn't have had to submit an amended return.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Youngsville, NC
Verified Purchase:Yes
Have used the software for many years and always pleased with results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Taxpayer from NY
from NY
Verified Purchase:Yes
Difficult to report Donor Advised Fund (DAF). Confusing between cash and non cash donations, ie check boxes on Schedule. Using terms like mutual funds would be more helpful.
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Hi, thank you for sharing your thoughts with us. We're sorry to hear that your experience at H&R Block did not live up to your expectations. Providing excellent service is our goal, and we're disappointed that we missed the mark this time. Please contact our support team at 1-800-472-5625 so we can discuss your concerns further and work towards a resolution.
Written by a customer while visiting HRBlock