Completed my taxes, then had an error on the program after I sent federal taxes in. Had to redo my tax info a seond time. Now the program list my taxes not filed. Not a good program this year.
Pros: Easy to prepare
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Program did not catch missed information until after it transmitted and rejected.
Pros: Easy to import documents
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Joy, Social Media Department, February 24, 2025
Thank you for your feedback. We stand behind our work and guarantee that every filing with us is 100% accurate. Our Tax Professionals are here to review your return and resolve any errors. Please call us at 1-800-472-5625 so we can assist in setting a time that works best for you.
Smooth sailing most all the way. The death of my Wife caused a bit of confusion with the filing of the VA state return, but in the end I figured it out.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 24, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Great improvement over the last year. Only thing I did not liked was that all the numbers from my W2 shifted after the Federal update and I had to go back and review the entire process again.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!