Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(120,657 Reviews)
Rating breakdown 120,657 reviews
5 Stars
81,411
4 Stars
21,725
3 Stars
7,342
2 Stars
3,993
1 Star
6,186
85%of customers recommend this product.
(
35,882 out of
42,261)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Ruste
Verified Purchase:Yes
I’ve been using HR Block tax software for many years. It is easy to use as well as thorough and accurate.
Response from HRBlockBy Asiya, Social Media Department, February 22, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Strongsville, Ohio
Verified Purchase:Yes
I suggest that you offer a software for one federal & one state free filing. Few people need 5 free federal filings. But most adults need to file both.
Pros: Easy to prepare, Fast
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 22, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: One issue
from Northern Ohio
Verified Purchase:Yes
Made most of the tax filing easy. Only issue I had was it did not help me concerning a foreign tax credit calculation .
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 22, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Tonawanda, New York
Verified Purchase:Yes
Dislike the state program, imported information from the Federal, it never excepts my driver license id, it keeps stating it needs to be nine digits and it is, in order to move on I have to change it to I do not have a license.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 22, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: gedling
Verified Purchase:Yes
I have been long time user but this year and last year i have been Flag .I send the federal electronically I don't
what changed in your program I have to send them the 1099R and SSA1099 only three things .Too long to get refund .Maybe try turbo tax next year
what changed in your program I have to send them the 1099R and SSA1099 only three things .Too long to get refund .Maybe try turbo tax next year
Value
1
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
Verified Purchase:Yes
I use to use TurboTax but switched to HR Block a few years ago and very pleased with how easy it was to become familiar with it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from GEORGIA
Verified Purchase:Yes
Your software price is always much higher that what someone else sells it.....about $15.00 higher. You need to be competitive in selling your own product. There should not be any charge for sending / transmitting the State of GA tax return. It should be FREE as is the federal tax return.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
1
Response from HRBlockBy Abbie, Social Media, February 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Teesee
from Illinois
Verified Purchase:Yes
I had a few questions about navigating the forms and making corrections to the entries. It was very difficult and time consuming to work through a simple adjustment on gross annual income. I took me several attempts to change the dollar amount before it actually accepted the correction. Not happy about that!
Pros: Easy to prepare
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock