Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(121,263 Reviews)
Open Ratings Snapshot
Rating breakdown 121,263 reviews
5 Stars
81,799
4 Stars
21,848
3 Stars
7,392
2 Stars
4,019
1 Star
6,205
85%of customers recommend this product. 
(
36,243 out of 42,670
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
Best Product Ever
on February 20, 2025
Posted by: Anonymous
from Joshua TX
Verified Purchase:Yes
Although some areas are more verbose as far as questioning goes such as PSO, I have loved your product for 20 years and will continue to use until you stop offering it.
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamFebruary 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Easy and complete
on February 20, 2025
Posted by: GID2
Verified Purchase:Yes
Easy to use. I've been using if for a lot of years now.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
3 out of 5
3
Response from HRBlockBy SeanSocial Media TeamFebruary 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3 out of 5
3
on February 20, 2025
Posted by: Abcdefgabcdef
Verified Purchase:Yes
I am happy with the software but not happy that State return E file was extra charge might go with freetaxusa next year
Response from HRBlockBy AndreaSocial Media TeamFebruary 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Good product
on February 20, 2025
Posted by: Anonymous
from Rochester NY
Verified Purchase:Yes
I have been using this product for many many years and it has worked well for me.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamFebruary 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Love it!
on February 20, 2025
Posted by: L and L Denver
from Centennial, CO
Verified Purchase:Yes
H&R Block always comes thru! Been using the product for decades! Love it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy SeanSocial Media TeamFebruary 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Pricey
on February 20, 2025
Posted by: Skot
from Wisconsin
Verified Purchase:Yes
I have been using your product for many years. Easy to use, reliable. However, it has gotten too expensive over the years, especially when the IRS offers free filing products.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2 out of 5
2
Response from HRBlockBy AbbieSocial MediaFebruary 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
User friendly
on February 20, 2025
Posted by: Notanamo
from NC
Verified Purchase:Yes
I have used H&R tax software for several years. This year I prepurchased the software. When I received the last required form for filing, I downloaded the software and had our taxes done in just a couple hours. I have confidence that my taxes are done correctly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy CorrinaSocial Media TeamFebruary 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
Double charge on state filing
on February 20, 2025
Posted by: Efile fee doubled
from Lena, MS
Verified Purchase:Yes
H&R Block charged my credit card twice for electronically filing my state taxes.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3 out of 5
3
Response from HRBlockBy SeanSocial Media TeamFebruary 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.

We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
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