Although some areas are more verbose as far as questioning goes such as PSO, I have loved your product for 20 years and will continue to use until you stop offering it.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I am happy with the software but not happy that State return E file was extra charge might go with freetaxusa next year
Response from HRBlockBy Andrea, Social Media Team, February 23, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I have been using your product for many years. Easy to use, reliable. However, it has gotten too expensive over the years, especially when the IRS offers free filing products.
Pros: Easy to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Abbie, Social Media, February 23, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have used H&R tax software for several years. This year I prepurchased the software. When I received the last required form for filing, I downloaded the software and had our taxes done in just a couple hours. I have confidence that my taxes are done correctly.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 21, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback.
H&R Block charged my credit card twice for electronically filing my state taxes.
Pros: Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.