I have used H&R Block software for many years and am confident that it handles complex situations as easily as simple cases. The question-and-answer process makes it easy to navigate and when complex situations arise, the software is flexible to address the issues.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 20, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
My returns didn’t go through twice, I suspect a glitch with the CRP. I did not get my free state submittal. I paid twice to submit and got rejected twice and the fees are pending.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.