Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(123,380 Reviews)
Rating breakdown 123,380 reviews
5 Stars
83,084
4 Stars
22,317
3 Stars
7,608
2 Stars
4,099
1 Star
6,272
85%of customers recommend this product.
(
37,513 out of
44,091)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
Verified Purchase:Yes
I have used your software for several years. I have never been asked to load and install updates at the end of a session. This caused me a lot of trouble because of the lengthy instructions involved. It is easy to load updates at the beginning of a session, but please never allow updates at the end of a session.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Tra, Social Media Department, February 19, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: ncbluehog
Verified Purchase:Yes
We switched from a competing product over 10 years ago and never looked back. H&R software has always treated us well. Honestly, it gets easier to use every year even as our tax situation gets more complex. I'm very confident that we're getting our max refund and like the security of H&R Block audit protection.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Western Colorado
Verified Purchase:Yes
I have been using your tax software from when it was "Tax Cut" only one time have I tried a competitors product and was so disappointed that I immediately deleted it and drove 65 miles to the only store that had your product still in stock. there is no tax software that can even touch it!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
State program has issue (Indiana), but I like H&R
on February 19, 2025
Posted by: Fast Ed
from Indiana
Verified Purchase:Yes
Fed program good.
Indiana state program has glitch that keeps erasing my credit for taxes paid to other states.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Engr25
from Omaha, NE
Verified Purchase:Yes
It is very easy to use and understand. My taxes are fairly simple, but I still appreciate the way the software leads me through the process by asking questions.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Alabama
Verified Purchase:Yes
I buy this every year so I can exile both Federal and State all at once. There are a couple of places that I may be unsure about, but with the Tax Review there is no issue.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bob4325
from Oregon
Verified Purchase:Yes
Great to be back after 5 years using a CPA. Easy to follow and easy to file again.
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: mm2025
from Seattle, WA
Verified Purchase:Yes
I have used H&R Block for 8 years after I dumped Turbo Tax. It is much easier to use and very thorough!
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock