the product works fairly well but needs to have 21st century abilities like zoom, full screen, message windows that you can keep available without closing before resolving the issue causing the message to pop up. these features are especially helpful for those of us who are aging and our vision is not so good anymore. thanks!
I would recommend this to a friend!
Value
3
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Your Virgunia State program is not full featured and I might as well complete it online or on paper. You can do much better!
Pros: Easy to prepare
Cons: Hard to prepare
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Team, February 22, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Have used the software for many years. The only change I would make is for it to be easier to find the worksheets that show the steps of how the calculations are done.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I am a first time user and found the program to be an excellent partner with my tax preparation. It was compatible with last years program, (Turbo Tax) and easily transferred all my data forward to this years project. Step by step instructions and timely confirmations as to filing status left no unanswered questions. This program includes five Federal tax packages and I was able to do both of my children's income tax this year saving them good money and increased my dad points.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Kira, Social Media Team, February 19, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!