Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Theynotlikeus
Verified Purchase:Yes
Price. You jacked it up about 30% yoy. Greed, let the fall of capitalism and the second coming of the Bronze Age collapse begin.
Response from HRBlockBy Amy, Social Media Team, February 18, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Philadelphia
Verified Purchase:Yes
I have been using your app for quite sometime and it is really user friendly and improves every year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JRGGJR
from Fredericksburg, VA
Verified Purchase:Yes
I’ve used H&R Block software for over 10 years. This year I uncovered a flaw in H&R software that cost me $1,150 in state return. The software’s homepage showed a state return of $3,271, but the State tax form showed a return of $2,121. Unfortunately, I uncovered this when doing my 2024 tax forms due to H&R Block’s auto populate feature for 2023 state tax return, which didn’t match my actual return. I had the same problem this year, but was able to fix it before the return was submitted, since I knew what I was looking for. This year’s problem was caused by updating a field. Though the homepage showed the correct refund amount the form did not. This was fixed by placing a $0 in the offending field. Since I built myself a tax planner database with current tax tables, I can predict my taxes pretty close. Now I do not trust the software but will use it since I know how to fix the problem and can pretty much predict what my federal and state taxes will be.
Pros: Easy to prepare
Cons: Doesn't maximize refund
Value
3
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Bevtax
Verified Purchase:Yes
Always purchase when it first comes out to get things setup prior to actually doing our taxes Had to do an amended return and the process was easy to follow and seamless. Thank you!
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dogwood_al
from Atjens, GA
Verified Purchase:Yes
It is very good software, but could use a couple of tweaks.
1) The RMD questions are confusing. Should be a simple question, "Did you take tour RMD?"
2) Move the direct payments to the IRS closer to the start.
1) The RMD questions are confusing. Should be a simple question, "Did you take tour RMD?"
2) Move the direct payments to the IRS closer to the start.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: 0bie
from Dayton OH
Verified Purchase:Yes
I've used it for more than 10 years and never disappointed.
Pros: Easy to prepare
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: KPMORR
from Lincoln NE
Verified Purchase:Yes
I have used your softwre for many years and was very disappointed that the cost hs gone up so much and then you charged me to transmit the federal file. it has always been provided free for the fed file. I will look for something else for next year.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Eddie73
Verified Purchase:Yes
This is the easiest to use tax software. I've been using it since the 1990's before it became H&R Block. Just follow the software and answer the questions. Enter the figures and the software does the rest.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock