Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,230 Reviews)
Rating breakdown 126,230 reviews
5 Stars
84,701
4 Stars
23,012
3 Stars
7,917
2 Stars
4,232
1 Star
6,368
85%of customers recommend this product.
(
39,263 out of
46,074)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Springfield
Verified Purchase:Yes
I've been using H&R Block tax software for over ten years. The only tax problem I've had in that time is when I went to a proffessional tax preparer, and ended up filing amended returns because of their mistakes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Good1
from Missouri
Verified Purchase:Yes
I have used this product for years. I really appreciate how they pull in information from previous filings eliminating thr need to reenter a lot of the same information such as names, socials, employers, etc.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: roy54
from New York
Verified Purchase:Yes
Been using your software for several years. Definitely a time saver.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Norm46
from Norton Shores, MI
Verified Purchase:Yes
I have used this software for over ten years and am fully satisfied with it
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, February 18, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock
Customer Rating
3
Be very careful when using this tax program.
on February 18, 2025
Posted by: Anonymous
from Georgia
Verified Purchase:Yes
Tried to do a whatever type return to see which way would save me the most money. Took out the what if information and then finished the tax return. The results didn’t look right to me so I went back to the return. Couldn’t get it to delete the information I used for my what if tax return. Finally I had to do a total new tax return and delete the one I was trying to do a “what if” tax return on.
If I had not realized that something was wrong, I would have filed a return that was requesting a refund for the wrong amount.
I would have been guilty of filing a false tax return. I sure didn’t want that. May have to go to a different tax program next year. I have used your program for over 20 years. Are you aware of this program with your tax program? If I weren’t a CPA I probably would not have caught this program problem.
If I had not realized that something was wrong, I would have filed a return that was requesting a refund for the wrong amount.
I would have been guilty of filing a false tax return. I sure didn’t want that. May have to go to a different tax program next year. I have used your program for over 20 years. Are you aware of this program with your tax program? If I weren’t a CPA I probably would not have caught this program problem.
Cons: Time consuming, Doesn't maximize refund
Value
3
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: HR Nerd
from CINCINNATI
Verified Purchase:Yes
Have used H&R Block for many years. Like the way it moves you forward in a logical way. Also, the ability to fill basic info from the prior year's return cuts the time for entry in half.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: salified user
from West Virginia
Verified Purchase:Yes
I have used this program for years. Like it for the most part very simple.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas City
Verified Purchase:Yes
I have been using H&R Block software for years and have always been very satisfied with it.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Amy, Social Media Team, February 18, 2025
Thank you for leaving a review, and for providing positive feedback. We're glad you had a great experience with H&R Block and hope to see you again next tax season!
Written by a customer while visiting HRBlock