Been using this tax software for years after switching over from a competitor. I like the simplicity of using this software and easy to understand explanations of sometimes complex tax issues.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I've been using this for years but the last 2 years there has been problems with some of the forms used for donations. It keeps telling my I need more information when the form has been completed. Then when I go to try to updated on the form, it highlights the areas but will not let me change it. I ended up just ignore the error and filed as is. Without a doubt, I will be switching to a different program next year.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Andrea, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The IRS rejected my attempts to efile even though accuracy review had zero issues (but 228 verifications related mostly to Morgan Stanley Capital Gains and Losses. Never had such issues in the past. Had to print and mail the return..
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
The software was great for doing my taxes, but it was a nightmare when it sent me through the review. Insisting that I provide information on a Social Security form when I do not get Social Security.I have used this software for years and never did need fo fill out that form. If I have this problem in the future I will stop using it.
Response from HRBlockBy Sean, Social Media Team, February 18, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.