Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,402 Reviews)
Rating breakdown 126,402 reviews
5 Stars
84,781
4 Stars
23,058
3 Stars
7,947
2 Stars
4,238
1 Star
6,378
85%of customers recommend this product.
(
39,352 out of
46,180)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: worrisome
Verified Purchase:Yes
Problems with multiple charges against my credit card for the state return which was due to your programming error when your software rearranged my authorization code and I did not notice so you charged my credit card first before checking the code for accuracy.
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5
Long-time user, verified with professional tax sof
on February 17, 2025
Posted by: Anonymous
from Florida
Verified Purchase:Yes
Long-time satisfied user. I prepare over 100 tax returns for a CPA and have verified my H&R Block software generated personal return using his professional tax software. Same result. Great price. Much cheaper than Turbotax.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Lysanderbob
from Central NY
Verified Purchase:Yes
I have been using H&R Bblock software for many years. I can’t compare it to other software but it works well for me and I have never had a problem.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
Good product - late to market with Form Updates
on February 17, 2025
Posted by: Anonymous
from Lino Lakes, MN
Verified Purchase:Yes
I have used H&R Block Tax software for at least the last 15 years. I have found it to be intuitive, easy to use, and accurate. However, I am displeased that the product, in recent years, is lagging in timeliness of all updated forms. In the 2023 tax software, Form 8936 Schedule A (Clean Vehicle Credit), was not available until 3/1/2024. In the 2024 Tax Software, the Vehicle Expense Worksheet was not available until 2/14/2025. These form and worksheet delays have taken longer than other tax software providers. For this reason, I give H&R Block a grade of "D" for being LATE TO MARKET with a fully usable tax software package.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RG PG
from Texas
Verified Purchase:Yes
I've used this software every year since before H&R bought the company! So, I've used TaxCut for more than 27 years. I like it and how it brings in the prior year data.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from NJ
Verified Purchase:Yes
I use it every year. It is always very helpful with my taxes.
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: James Michael
from Florida
Verified Purchase:Yes
I bought this because they claim to get you the maximum refund possible. I had a friend review my taxes and they found another $400 plus dollars on my state that I can't find with this program. I know this is my first time using it, but it shouldn't be this hard to find a deduction or credit that you deserve. Not too happy with it right now.
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RMDS
Verified Purchase:Yes
I've been using HR Block for m any years, 2024 was the first year I had to take an RMD. Entry for the rmd was horribly unclear and kept resulting in a $5075 penalty. Going through the process with three different help levels (8hrs) some one was able to resolve it but a simple 1099R was made incredibly complicated unnecessarily complicated and confusing. This needs to be fixed by HR Block
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock