Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,402 Reviews)
Rating breakdown 126,402 reviews
5 Stars
84,781
4 Stars
23,058
3 Stars
7,947
2 Stars
4,238
1 Star
6,378
85%of customers recommend this product.
(
39,352 out of
46,180)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: kid67
Verified Purchase:Yes
I have used H&R block tax program for many years. This year. Is where we may part ways. The state program I very bad. I have had to submit my state taxes manually for 5 years because of your errors. This was the worst time I have used. Both federal and state
U madee it so much more difficult to complete. Your help was useless. They told me my problem could not be corrected and I should print and return the state forms. I felt completely on my own.
U madee it so much more difficult to complete. Your help was useless. They told me my problem could not be corrected and I should print and return the state forms. I felt completely on my own.
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Baffled
from Indiana
Verified Purchase:Yes
I am having issues with getting my return to be accepted
Pros: Easy to import documents
Cons: Doesn't maximize refund
Value
1
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Dick3
Verified Purchase:Yes
Simple to use and have done so for several years.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RANDY123456
from TELL CITY INDIANA
Verified Purchase:Yes
I have been using this program for the last 7 years and like it
Pros: Easy to prepare, Maximizes refund, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Middletown, Pa.
Verified Purchase:Yes
Cost to much for loyal customers. I have been using HR Block tax software for more than 20 years and still have to pay the same each year. Love the software, just think I should be given a discount for loyalty when there are many other tax packages I could use that are free and less expensive. I will continue to use this software because it gets me the maximum refund.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Orlando
Verified Purchase:Yes
I love the question format. It is easy to use and thorough.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Dear Randy, thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from 15601
Verified Purchase:Yes
This is great software, easy to use; trustworthy and questions are answered at each section if needed The electronic processing is simple straightforward, and you can have confidence in each step, knowing that there is explanations of needed
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Low Country, SC
Verified Purchase:Yes
I have used H&R tax programs for as long as I can remember. Never! Never! Has there been a problem with the Fed or the SC taxes!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
Hello JC, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock