Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(126,402 Reviews)
Rating breakdown 126,402 reviews
5 Stars
84,781
4 Stars
23,058
3 Stars
7,947
2 Stars
4,238
1 Star
6,378
85%of customers recommend this product.
(
39,352 out of
46,180)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Anonymous
from Vancouver WA
Verified Purchase:Yes
Step by step instructions make it simple to use and knowing that I have backup support just a phone call away puts my mind at ease.
Pros: Easy to prepare, Maximizes refund, Fast
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
Written by a customer while visiting HRBlock
Posted by: harbo57
from Michigan
Verified Purchase:Yes
The rmd distribution could be better. There's a laugh here. Maybe before he gets to
Pros: Easy to import documents
Value
5
Response from HRBlockBy Asiya, Social Media Department, February 17, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: ythriq
Verified Purchase:Yes
For Minnesota state processing, the software did not check whether itemized deductions, or standard deduction with then-allowable subtractions, would be better. Had I not calculated both cases myself, I would have overpaid by $361! Then I was not even allowed to modify the forms to correct the error, so had to fill out my state forms manually.
Cons: Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
It was exciting reading what was in it inside .
on February 16, 2025
Posted by: Boggie Man
from Las Vegas, Nevada
Verified Purchase:Yes
Happy of what I bought , I like it and it served the purpose.
Pros: Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Pugdog2025
from Minnesota
Verified Purchase:Yes
Long time user of this product, however this year had numerous issues with the download Wrong version, missing state download, unable to file electronically multiple support chats didn’t resolve Ended up resolving myself by fresh reload on a different computer
Cons: Time consuming
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Great package. Fedl and State taxes included.
on February 16, 2025
Posted by: Rdj26
Verified Purchase:Yes
I bought this package for the 12th year. I like the ease of use and the tax info that is included.
Response from HRBlockBy Social Media Department, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: wgevans00
from Crofton, MD
Verified Purchase:Yes
I have used H&R Block tax preparation software for years and I have always had a wonderful experience. It is easy to use and I especially like their "interview" process.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from California
Verified Purchase:Yes
I’ve been using Tax Cut for 15 years with mostly a good experience but this year I found there was a change in 2023 on the handling of Long Term Capital loss carryover which meant I had to revise and resubmit both IRS and CA returns. And manually enter the carryover for the 2024 returns. Called Help Desk with no feedback.
Value
4
Response from HRBlockBy Sean, Social Media Team, February 17, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock