I've used H&R for about 15 years now--it makes doing taxes pretty simple and fast.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for your positive feedback! We're happy to hear that you had a great experience at H&R Block. Your feedback motivates us to continue delivering excellent service, and we can't wait to see you again soon!
I had used Turbo Tax in the past but had problems with their website and had a deadline for completing my taxes. This is my first experience with H&R desktop self tax preparation. It went very well with no problems and I've already gotten my Federal Refund. I'll be using it again.
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Written by a customer while visiting HRBlock
Customer Rating
4
Will continue to use it
on February 15, 2025
Posted by: Philmu
from San Diego CA
User friendly and a very welcome program, given the complexity of the tax code! I have used this program for the past six years and will continue to use it in the future.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
We have been using this program for at least several years and it is easy to use and we can understand what we are doing. We especially like the donations values for donated items. We already got our refunds back from the Feds and the State.
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Asiya, Social Media Department, February 16, 2025
Hello Rik and Mag, thank you for taking the time to leave a review! We're so glad to hear that you had a great experience. Your feedback is important to us, and we appreciate your business. Thank you for sharing your positive feedback with us!
H and R Block has always been my go-to software at tax Time. It’s easy to use and provides understandable direction along the way.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for providing a rating for your recent visit to our office! We're thrilled to see that you had a fantastic experience. Your high rating encourages us to keep up the good work. We appreciate your business and look forward to serving you again next tax season!
The only issue I have is with the Virginia state program. I was not able to see a work sheet for the initial deductions applied when the program initiated my state return.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Andrea, Social Media Team, February 17, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
I've used this software for many years. It's so easy to use. Highly recommend it for average tax returns.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!
Simple and very straightforward. Easy to navigate.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Joy, Social Media Department, February 17, 2025
Thank you for leaving a review! We're happy to hear that you had a great experience. Your satisfaction is our goal, and we're grateful for your business. Thank you for your valuable feedback, and we look forward to serving you again in the future!