Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,233 Reviews)
Rating breakdown 130,233 reviews
5 Stars
86,845
4 Stars
23,987
3 Stars
8,383
2 Stars
4,437
1 Star
6,581
85%of customers recommend this product.
(
41,576 out of
48,784)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: PMashuda
from Pennsylvania
Verified Purchase:Yes
Your State software (PA) did not compute properly. The software did not allow for a HSA deduction. I was not able to input the value manually so I resorted to using the State website and submitting my return.
Cons: Doesn't maximize refund
Value
2
Response from HRBlockBy Asiya, Social Media Department, February 14, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
4
Still love the software, having connection issues.
on February 14, 2025
Posted by: Kellyx4
from Indiana
Verified Purchase:Yes
I am a long term customer and I'm the past have not had many issues over the years. This year I have had multiple issues connecting the Internet with the software when filing the taxes. Since I am not having other Internet issues it has to be the software. I make sure updates are current.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: DE046
from Missouri
Verified Purchase:Yes
I’ve used this software for a number of years and it just keeps getting better. Very easy import of data from previous years return, straightforward entry screens, automatic porting of data to the state program, and easy electronic filing process. Both my statement federal returns were accepted, almost immediately, and my refund was posted with a matter of days. Would recommend this program, especially for someone for starting out.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
A few more words of explanation would be helpful.
on February 14, 2025
Posted by: MaineRoadie
Verified Purchase:Yes
I have felt comfortable with H&R Block and have used them for the last 5 years. One thing that was a little confusing to me this year was the term "rollover." It seems to have had one meaning for my investor services and another within the program, and it wasn't totally clear what the intention was. A few more descriptive words would have saved me a bit of time.
Response from HRBlockBy Sean, Social Media Team, February 14, 2025
We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Customer Rating
4
Good inexpensive program for tax preparation
on February 14, 2025
Posted by: Anonymous
Verified Purchase:Yes
Have to be sure you answer each question accurately. Complaints are, too many unnecessary blank pages print when printing the return and not easy to go back to filing the state form once you skip it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Diane4
from Greer, SC
Verified Purchase:Yes
I bought it, used it the next day and taxes are done.
Pros: Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Spring hill Fl
Verified Purchase:Yes
Easy to use but should have check of social security number as persons name
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
4
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Bdav51
from Greenville SC
Verified Purchase:Yes
I have used H&R Block software for over 30 years. It makes filing taxes easy and will guide you every step and takes the stress of filing taxes away.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Carinna, Social Media Team, February 14, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock