Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(130,038 Reviews)
Rating breakdown 130,038 reviews
5 Stars
86,754
4 Stars
23,932
3 Stars
8,352
2 Stars
4,428
1 Star
6,572
85%of customers recommend this product.
(
41,464 out of
48,659)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Customer Rating
4
Unnecessary roadblocks
on February 7, 2025
Posted by: Jens7
from Antonito, Colorado
I had two state returns to file with my federal. One of the returns gave: "The forms you need to complete your Colorado tax return aren't ready yet. So, you can't print your return right now. We're currently working with the Colorado tax office to finalize these forms. They should be available as part of your next Colorado software update." So I waited for the next Colorado update and installed it. I am still getting the same message. Turns out I can bypass this PRINT option and e-file my Colorado return today- just can't print the forms. Also, e-filing another state after already e-filing my federal and one state, is not intuitive. One must use the "Take Me To" button and check "4. File> E-file State Return Separately"
Pros: Easy to prepare, Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Hawaii
Verified Purchase:Yes
I've been using this program for the last decade and it's always easy to use and accurate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Indiana
Verified Purchase:Yes
Been using it over 40 years .
Be aware however..... if your Federal is rejected and you E-file both. Just remember the state is on hold and you D NOT need to e-file again. The software does not stress this.I was charged twice for state E-file because when I corrected the Federal I did as they said and went back through the E-file process which included both
Be aware however..... if your Federal is rejected and you E-file both. Just remember the state is on hold and you D NOT need to e-file again. The software does not stress this.I was charged twice for state E-file because when I corrected the Federal I did as they said and went back through the E-file process which included both
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Artwatcher
from Pitsburgh. PA
Verified Purchase:Yes
I received my refund just ten days after I bought the software. Smooth as can be.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
4
A little bit confusing this year.
on February 7, 2025
Posted by: Garvoon
I have been using your software all the way back to Tax Cut. It's USUALLY a breeze doing the taxes. This year, I found things confusing with some of the nomenclature. It flew over my head. It didn't seem as simplified as it has been back in the past. Two areas ... the name-matching on 1099-R forms and whatever. It was hard to find info on that. The other is in the RMD area for IRA's ... so muchstuff in there was hard to follow. Nonetheless, I always will use this software in the future.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Eva, Social Media Team, February 7, 2025
Thank you for sharing your feedback with us. We're truly sorry to hear that your experience fell short of expectations. At H&R Block, we're committed to delivering exceptional service, and we regret that we missed the mark this time. Please reach out to our support team at 1-800-472-5625 so we can better understand your concerns and make things right.
Written by a customer while visiting HRBlock
Customer Rating
4
Confusing RMD Excess Accumulation Section
on February 7, 2025
Posted by: Tex of Texas
from Kerrville, TX
Excess Accumulations section questions regarding RMD form 5329.
Very confusing, by adding RMD amounts, both from IRA Institutions documents
and amounts received, always ended in an IRS Penalty!! Plus the "Window" question
not had confusing description or explanation.
Very confusing, by adding RMD amounts, both from IRA Institutions documents
and amounts received, always ended in an IRS Penalty!! Plus the "Window" question
not had confusing description or explanation.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Piggie 82
from Illinois
Verified Purchase:Yes
I have used this program for many years. I would buy it year after year.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Corrina, Social Media Team, February 8, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Denver CO
Verified Purchase:Yes
I have used your product for years and it has always been easy. Have NEVER had an IRS audit, and the online filing usually gets my tax refund deposit in 7 to 10 days.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Amy, Social Media Team, February 10, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock