Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(129,668 Reviews)
Rating breakdown 129,668 reviews
5 Stars
86,574
4 Stars
23,821
3 Stars
8,304
2 Stars
4,412
1 Star
6,557
85%of customers recommend this product.
(
41,253 out of
48,418)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: BobSiebenUndZwanzig
Verified Purchase:Yes
Quality has gone down in recent years. Mistakes in dialogues have resulted in delays and required filing of amended returns.
Response from HRBlockBy Tra, Social Media Department, February 5, 2025
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Posted by: mtnmanjack
from Halifax, PA
Verified Purchase:Yes
Excellent product with easy-to-follow instructions for tax preparations.
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Rick39
from Topeka, KS
Verified Purchase:Yes
I've been using H&R Block Deluxe tax software for many years. It's really made a sometimes difficult job much easier every time. Now that I'm retired and have to deal with various income sources like Social Security and IRA withdrawals, using this software helps with it's step by step interview type of format. And the FAQs along the way also put my mind at ease by helping me feel confident I'm doing things correctly. Great product!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 6, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Fatmann
from Boston
Verified Purchase:Yes
I have an old Mac and after buying TurboTax and then finding out it was not compatible with my old machine, I turned to HR Block product. I will say I was a little skeptical after being a lifetime TurboTax guy but all in all I was satisfied with the product and found it easy to use. I will say I like the visual look of TurboTax a little better but HR Block error check feature is better and caught a couple of things for me. Returns were submitted and accepted without issue.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 7, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from CHICAGO IL
Verified Purchase:Yes
I HAVE USED BLOCK FOR YEARS NOW IT IS SO EASY I CAN DO IT MYSELF WITH BLOC
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 6, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: RutKen 1
from Canton, MI
Verified Purchase:Yes
This is the 5th straight year that I have used your system. It is fantastic. There is no other.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Clinecole
from Chambersburg pa
Verified Purchase:Yes
I was a little upset with the pa state software. For the last 2 years pa has a HSa credit that your software does not do. I had to use the pa revenue site to get a refund for this.
I would recommend this to a friend!
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: jwmgrayson
from Metro Atlanta
Verified Purchase:Yes
I pay for HRB as soon as I can preorder it and wait for it to be available. Then I estimate my taxable income to see where I stand. Then as soon as I can file, after receiving my final tax forms, I file. Typically I get my refund with 10 days of filing. A paper submission would take me over a month.
Pros: Fast
Value
4
Response from HRBlockBy Sean, Social Media Team, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock