I have been using the H&R Block home computer software since it was first available. Everything works smoothly and accurately. The only thing I run into that is annoying is often when I am ready to submit the return electronically I have to wait for a HR Block software update. This year it says the Wisconsin update will be available February 14. There should be no reason for the software not to be completely ready to go as soon as the state and fed are ready to accept returns.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
My state , WI is never ready forcing me to file on paper. Last time I will buy!
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
1
used for years, this year yuk
on February 4, 2025
Posted by: leroy14
from iowa
says fed return accepted, state return rejected. reason state rejected because fed rejected, yet i got message fed accepted
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Software is excellent. Why wasn’t the first state filing free?
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Eva, Social Media Team, February 5, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I enjoy the software. Please do not continue to send me emails to buy your product for months after I have already purchased it.
Pros: Easy to prepare, Easy to import documents
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
discount code
on February 4, 2025
Posted by: lumber jack
they offer discounts then hide them from you. stop nickel & diming people--frustrating
Pros: Easy to import documents
Cons: Time consuming
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.