2024 tax season is the 8th purchase of the HRB software. I find the application very intuitive and easy to use. If I could make one change, I'd like to open an existing return in process, when another is open, without having to close the application.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 5, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Using the MAC product. Good program. Application will only update manually. Still waiting on the AZ State software update.
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
I arrived at the file stage and the software updated in the middle of it. So...I had to start over with all my deposit entries. It also charged my CC two times for State because of this. It should update when you open the software.
Pros: Easy to prepare
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
You had most of my info from previous years so completing the forms only took about three hours for both fed and state returns. Accuracy checks had no errors and the fed and state returns were accepted within a day or two.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
I have been using H&R tax software for years and have been satisfied with the ease of use, completeness, and successful submissions. I have everything documented in case there is ever any questions in the future. Never been audited when using this product.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!