Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(129,414 Reviews)
Rating breakdown 129,414 reviews
5 Stars
86,418
4 Stars
23,759
3 Stars
8,287
2 Stars
4,402
1 Star
6,548
85%of customers recommend this product.
(
41,109 out of
48,261)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: MJ1146
from Virginia
Verified Purchase:Yes
Pleased with ease and amount of time it took for me to complete my taxes.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 5, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Poor Minnesota tax integration- required manual
on February 4, 2025
Posted by: Anonymous
from Minnesota
Verified Purchase:Yes
Poor. Minnesota state e file was rejected because of hr block / mn edit. Had to file on paper. The error was related to property tax for renters where income was less than rent paid. I called support line they confirmed a cryptic message and indicated manual filing was required. I expect this will prevent me from using hr block in future
Pros: Easy to prepare
Cons: Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Brittany, Social Media Department, February 6, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Ok 4 me
from Fl
Verified Purchase:Yes
Schedule K could be more accurate on other income. Would like it easier to work directly on forms.
Pros: Easy to prepare, Easy to import documents, Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Tra, Social Media Department, February 5, 2025
Thank you for taking the time to rate us. We're here to address any concerns you may have. Please contact our support team at 1-800-472-5625 so we can assist you further and ensure your satisfaction.
Written by a customer while visiting HRBlock
Posted by: bill5280
from WV
Verified Purchase:Yes
This year when I selected Finish in the Federal form, it sent me to my state form. Thank goodness. Last year I had problems with that when I hit finished on my Federal it automatically sent it. That was bad. This year it worked properly. It asked me after I finished my state form and how I wanted to send my Federal and how I wanted to send my state.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Leonardajjr
from Lynnwood, WA
Verified Purchase:Yes
I always use this software for my taxes. It’s straightforward and easy. The efile features make it easy to submit my returns and receive rapid refunds via direct deposit.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Andrea, Social Media Team, February 5, 2025
We’re so happy to hear you had a great experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: BobUser24
from Idaho
Verified Purchase:Yes
I've been using H&R Block tax software for 12 years. I tried "the other one" years ago and did not find it user friendly. I won't use anything else.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Watching my pennies
from California
Verified Purchase:Yes
I have used your tax program for over 10 years. I find the process logical, and the questions and fill in blanks are easy to understand. I know that if I have questions I can find the answer or explanation in the very helpful pop-ups. I think you have made a very complex subject as easy and understandable as possible.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Corrina, Social Media Team, February 6, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Susie45
from Kansas City, MO
Verified Purchase:Yes
I have used your software for years and have ben satisfied until this year. Always before I could e-file my state for a charge. This year it stated that I could not \E-file my state, no reason given, but at that point I could not print my state. It took me 2 days trying before I was successful in printing. I will think hard before I buy it again next year.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Brittany, Social Media Department, February 4, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock