Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Average customer rating
4.4
(129,414 Reviews)
Rating breakdown 129,414 reviews
5 Stars
86,418
4 Stars
23,759
3 Stars
8,287
2 Stars
4,402
1 Star
6,548
85%of customers recommend this product.
(
41,109 out of
48,261)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS
Posted by: Anonymous
from Ga
Verified Purchase:Yes
Easy to use. Love free federal filing for five returns
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Reseda, California
Verified Purchase:Yes
I have been using H & R Block to do my taxes for over 10 years and have been very satisfied with the software and answers to my questions when I had to contact a representative. I did have a small problem when it came to the question of whether I had taken enough from my IRA for the required RMD. Since the Software had the information that I did take out more than the required minimum distribution but it kept telling me there was a question in the area. The instructions on how to fill out this area were not clear. I solved that problem by checking the yes and no boxes in the same manner as I had on my previous year's return. I guess I'm wondering why you don't just ask two questions. 1) How much did you withdraw from your IRA? and 2) What was your RMD for the year? However my returns were accepted for Federal and CA State. By the way I am not fond of this survey format!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Ash007
from Orofino, Idaho
Verified Purchase:Yes
I purchased this program offline after filling my taxes last year from 2022 and trying to e-file them but there was an error that occurred so you gave me a 50% discount to purchase this year's deluxe + state tax program. So everything worked out wonderfully and I'm very pleased with my entire experience and appreciated the discount to make things right with the e-filing not going through!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Jeno56
from Ohio
Verified Purchase:Yes
Would like to see an option to purchase extra free e-files, rather just the 5 offered with the package
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
2
Response from HRBlockBy Andrea, Social Media Team, February 5, 2025
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Cody188
from Pennsylvania
Verified Purchase:Yes
Worked well and noticed updates in several areas. Allowing for testing optional numbers within the program made for much faster decision making. Got done in record time.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Dave6195
from 32905
Verified Purchase:Yes
lots of errors in soft ware, soft wear hard to use
Cons: Hard to prepare
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 4, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Written by a customer while visiting HRBlock
Posted by: RBINCC
from Wilmington, De
Verified Purchase:Yes
Have used H&R Block software for many years. Very easy to use.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Sean, Social Media Team, February 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: PSaquill48
Verified Purchase:Yes
Have used in the past and was quite pleased with the ease of use
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Sean, Social Media Team, February 5, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock