Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(129,031 Reviews)
Rating breakdown 129,031 reviews
5 Stars
86,203
4 Stars
23,669
3 Stars
8,245
2 Stars
4,389
1 Star
6,525
85%of customers recommend this product.
(
40,868 out of
47,980)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Wendell K
from Georgia
Verified Purchase:Yes
I have used this software for years and I have been satisfied with the the easy use and positive results each year.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 3, 2025
Thank you for taking time to provide a rating! We're happy to see that you had a fantastic experience. We appreciate your business and look forward to seeing you again next tax season!
Written by a customer while visiting HRBlock
Posted by: Susan31361
from Augusta, GA
Verified Purchase:Yes
The software was really easy and user friendly. I understood all the questions and they had help pop ups all through it.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Amy, Social Media Team, February 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Heff101
from Indiana
Verified Purchase:Yes
Easy to use. Help is good sometimes to find answers.
Pros: Easy to prepare
Value
5
Response from HRBlockBy Amy, Social Media Team, February 3, 2025
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Warren MI
Verified Purchase:Yes
Thorough yet accurate and easy to navigate That’s why I use H&R Block every year
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Brittany, Social Media Department, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Becky326
Verified Purchase:Yes
Very disappointed that The software is not fully developed this year. I can’t file because the 1099 interview is not complete and I can’t print my Wisconsin forms. It is deceptive to sell an incomplete product. I didn’t know about the issues until I tried to use them .
The message tells me to go to the update center to find out when the needed updates will be available and that just lists the weekly update schedule but not when to expect the needed updates. I have used this software for many years, but I will not purchase it again.
Response from HRBlockBy Carinna, Social Media Team, February 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Pastor Ralph
from Tennessee
Verified Purchase:Yes
I have used H&R Block software for many years and have had no problems submitting my required tax forms. I appreciate the final step in completing the return, that is the double check of questionable entries.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Williamstown, NJ
Verified Purchase:Yes
I have used H&R Block Tax software for as long as I can remember. It's easy to use, accurate and allows me to file electronically and save an electronic copy of the foiling, should I need it in the future. No complaints.
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Brittany, Social Media Department, February 4, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DaWoof
Verified Purchase:Yes
I have used H&R Block tax software for several years and I largely satisfied with it.
However, almost every year there are issues flagged during the post-completion verification process that do not seem appropriate. For example, this year (tax year 2024) despite the fact that I did not indicate that I would pay taxes to more than one state, two data issues were flagged in the worksheet pertaining to multi-state tax payment. I used the Massachusetts state tax software.
Response from HRBlockBy Brittany, Social Media Department, February 4, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock