I have been using this software since it was tax cut. It has been a very good program to use and it has always been very helpful. Until this year it has always been very cost effective to use it. It is looking like I'll have to find a different source for my tax software.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Amy, Social Media Team, February 3, 2025
Thank you for taking time to provide a rating! We’d like the opportunity to work with you to address any concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
It did the trick. For State of CA E*file, it is cheaper than TurboTax. I wish it was free. Why isn't it?
The other thing I like is you can upload last years' taxes from either a PDF or the actual program. TurboTax will only take PDFs
Response from HRBlockBy Corrina, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!
There was an error in a number and it never said where it was enough to find it. Took almost an hour going over everything to finally find it. I purchased the program early but I still get "discount" offers.
Cons: Hard to import documents
I would recommend this to a friend!
Value
3
Response from HRBlockBy Carinna, Social Media Team, February 3, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I bought the program before the end of the year so I could get started on my return. I received the $15 off but since there has been 2 offers that would have saved me on the substantial increased cost of the program if i waited. The last being 40% off. The increased cost is making me rethink using for 2025. I have been a loyal customer for years. I'm a senior who has done taxes for a few decades.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 4, 2025
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800472-5625. We appreciate your business and thank you for the valuable feedback!