Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(128,965 Reviews)
Rating breakdown 128,965 reviews
5 Stars
86,164
4 Stars
23,656
3 Stars
8,238
2 Stars
4,384
1 Star
6,523
85%of customers recommend this product.
(
40,837 out of
47,943)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Robin 59
from York, SC
Verified Purchase:Yes
Easy to use. I have been using your program for over 30 years. I recommend it to anyone who asks.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department - TE, January 31, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Mike6245
from Georgia
Verified Purchase:Yes
As always worked well and provided quick way to fo taxes.
Pros: Easy to prepare, Fast
Value
5
Response from HRBlockBy Social Media Department - TE, January 31, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: 7177625075 Dar87
from Waynesboro Pa
Verified Purchase:Yes
I'm retired and do not have to file a state or local tax return. I only file Federal. But I did not E-file any state return, My grandson went to E-file his state return and there was an additional charge--why? I thought you could E-file one state return with no additional charge/
Pros: Easy to prepare
I would recommend this to a friend!
Response from HRBlockBy Eva, Social Media Team, February 1, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800- 472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Kansas
Verified Purchase:Yes
The software worked well until I got to the Kansas state return. The default for the itemized deductions on the state return was “standard deduction” not the higher of the itemized or the standard. The original interview didn’t even cover itemized deductions. I had to backtrack to get to the screen.
Pros: Easy to prepare
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 1, 2025
Thank you for your feedback! We're glad to hear that you had a positive experience overall. While we aim for 5-star satisfaction, we understand that there may be areas where we can improve. We appreciate your business and value your input.
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Deer Park, TX
Verified Purchase:Yes
Using this software for over 15 years with great results.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Eva, Social Media Team, February 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: WV girl
from WV
Verified Purchase:Yes
I have used this software for years, I like the federal but the state I use (WV) isn’t very helpful, I always have to research online to figure it out and actually had to amend it to get a credit that was overlooked
Pros: Easy to import documents
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Response from HRBlockBy Corrina, Social Media Team, February 1, 2025
We’re so happy to hear you had a good experience. We appreciate your business and thank you
for the valuable feedback!
for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TWS 2025
Verified Purchase:Yes
I could not bring my 2023 return forward to 2024
It was H& R and on my computer
Most of my federal return was not carried forward to my
AZ return. Directions were NOT CLEAR OR EASILY COMPLIED WITH
It was H& R and on my computer
Most of my federal return was not carried forward to my
AZ return. Directions were NOT CLEAR OR EASILY COMPLIED WITH
Response from HRBlockBy Carinna, Social Media Team, January 31, 2025
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JosephLH
from Belleville, IL
Verified Purchase:Yes
Very straightforward. Already see my refund pending in my bank account.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department - TE, January 31, 2025
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock