Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,949 Reviews)
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,550 out of
37,548)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Al12345
from Tampa FL
Verified Purchase:Yes
Product is very easy to use and very consistent to prior versions, which makes it very easy to use! The audit feature is also very good!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media, November 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: wbrosche
from DFW Metroplex
Verified Purchase:Yes
While it gets the job done for my Schedule C filings, the price is too high for single-household personal use. Wait to purchase when it is heavily discounted.
Pros: Easy to import documents
Cons: Time consuming
I would recommend this to a friend!
Value
1
Response from HRBlockBy Social Media, November 10, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Not a tax guru
from Richmond, VA
Verified Purchase:Yes
I switched from another software several years ago. This software is easy to use and the interview method steps you through entering all income and expenses. One suggestion (which might already be available and I don't know about it) is to have a "where does this go" assistance. When I prepared my father's taxes, he had a 1099-K which I thought would go one place but it belonged in another category. I also had to call for assistance with a 1040-X because it was not allowing me to make necessary changes.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media, November 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: StevenM1865
from Athens, GA
Verified Purchase:Yes
I have been using H&R Block software for more than a decade after switching from TurboTax and one other program. Instructions are very easy to follow and I have not been audited a single time due to the thorough error checks and tax advise available at each step.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media, November 10, 2024
2. Thank you for leaving a review, and for providing positive feedback on our tax service. We're glad you had a great experience at H&R Block and look forward to seeing you again soon!
Written by a customer while visiting HRBlock
Posted by: Anonymous
from Fremont, California
Verified Purchase:Yes
I am subscribing to H&R Block Tax Software automatic renewal, and I am happy with this value-oriented program.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy social media team, November 13, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Kunny
from Ohio
Verified Purchase:Yes
I’ve used Block software for well over 10 years without problems. This year was a mess. Impossible to get live help.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy social media team, November 13, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: hellno
Verified Purchase:Yes
When I did our Federal income taxes, we filed jointly as a married couple. However, my wife is living in TN, taking care of her elderly mother for all of 2023. When I tried to file our AL state income taxes (I am still living in Alabama with the good job and good insurance), your software said we had to file separately. So I filed for myself (AL state), and did not file state income taxes for my wife, because the 2 months she worked in 2023 were in the state of TN which has no income tax. I think if we had been allowed to file jointly for AL state income taxes, with one of us living in AL, the other in TN, we would have gotten a refund. However, your software would not allow it.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media, November 25, 2024
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Ratings-Only Reviews
Based on the average of (81,630) ratings-only reviews
Overall Customer Rating
4.5
Would recommend? Yes
(
6,462 out of
7,082)
Value
4.5