Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4 out of 5
4.4
(113,949 Reviews)
Open Ratings Snapshot
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product. 
(
31,550 out of 37,548
)
Best Buy Privacy Policy
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
5 out of 5
5
Time, advice, professionalism
on October 19, 2024
Posted by: Peter031764
from Rockaway
Verified Purchase:Yes
10 out of 10
Very professional and courteous
Worth recommendations
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamOctober 20, 2024
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Ease of use.
on October 19, 2024
Posted by: Kibb
from Houston, Texas
Verified Purchase:Yes
Have used H&R Block tax software for 10 or so years. Like the detail and ease of use to make sure everything is covered.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamOctober 20, 2024
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
2 out of 5
2
I will be looking for a different program.
on October 19, 2024
Posted by: Sick of problems
from Pflugerville, Texas
Verified Purchase:Yes
I’ve had problems with this program three years in a row. That’s enough. I’ll be looking for a different program.
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
3 out of 5
3
Response from HRBlockBy Social Media TeamOctober 20, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Taxes Done Right (I Hope)3
on October 19, 2024
Posted by: Jack 999
from Los Angeles
Verified Purchase:Yes
another year, another tax return. Benn using Block for my online return for 15+ years. Easy to use and gets the job done. One small complaint is trying to get rid of data error or duplicate. Kind of ackward.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamOctober 20, 2024
Thank you for your feedback! Your voice is heard and we appreciate knowing how we can make your experience better. Feel free to contact us at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Ease of use.
on October 19, 2024
Posted by: Jim1776
from Tennessee
Verified Purchase:Yes
I've been using TaxCut for 30 or 35 years or maybe more.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media TeamOctober 20, 2024
Thank you for your kind words! We're delighted to hear that you had a great experience with us. Your satisfaction is our top priority, and we appreciate your business. Thank you for your valuable feedback, and we hope to see you again soon!
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Sure speeds up the painful process
on October 20, 2024
Posted by: U know who
from Nev.
Verified Purchase:Yes
Does a mostly very good job. Once again (2nd year) the downloads from the financial institutions failed.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4 out of 5
4
Response from HRBlockBy Social Media DepartmentOctober 21, 2024
Thank you for the valuable feedback. Our goal is to make your tax life easier, and we apologize you didn’t have a positive experience. We’d like the opportunity to work with you and make it right. If you could call us at 1-800-472-5625, our support team is ready to help.
Written by a customer while visiting HRBlock
Customer Rating
4 out of 5
4
Has worked well for me for 20+ years
on October 20, 2024
Posted by: mmsharma
from san fran
Verified Purchase:Yes
My tax returns are moderately hard. Block seems to do it for me quite efficiently. 2-4 hours, and the returns are done. I have spot checked its analysis and calculations from time to time; looks accurate.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentOctober 21, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
5 out of 5
5
Great product
on October 21, 2024
Posted by: AJ559
from California
Verified Purchase:Yes
I've been using H&R Block software for over 10yrs now! Highly recommended!
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5 out of 5
5
Response from HRBlockBy Social Media DepartmentOctober 22, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
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