Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,949 Reviews)
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,550 out of
37,548)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Laxxreff
from Maryland
Verified Purchase:Yes
Use this each year. Easy to import last year's return and this year's data from my broker.
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, July 8, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: DmitryS
Verified Purchase:Yes
Outdated interface with small and hard to use controls. App crashed several times. Many values had to be transferred manually between topics. Very inconvenient navigation between topics.
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H&R Block, July 8, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JS29
from cleveland
Verified Purchase:Yes
Like it for easy tax forms. My filing was not complicated.
Pros: Easy to prepare
Cons: Hard to import documents
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media, July 9, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Customer Rating
3
Work and retirement incomes incorrectly added up.
on July 9, 2024
Posted by: HRBlockUse
from Philadelphia, PA
Verified Purchase:Yes
The software failed to add up retirement incomes (from Social Security and RRB) to income from work. IRS is now asking for back taxes for 2022 tax year with interest and penalties .Since the software failed to correctly calculate the right amount of taxable income from retirment and work incomes, I have to withdraw my 2023 tax and do it over.
Response from HRBlockBy Social Media Department, July 9, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Royman
Verified Purchase:Yes
Fairly easy to use but lacks adequate explanation in some areas. Can be confusing to understand
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Team, H&R Block, July 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
1
Very concerned!
on July 10, 2024
Posted by: Anonymous
from Cleveland
It is mid-July and the government still has not processed my return.
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media, July 11, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: DTomazio
from West Bend WI
Verified Purchase:Yes
I’m having issues with the IRS with some calculations and they can’t tell me why the program is not calculating correctly.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, July 12, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Customer Rating
5
Long time user
on July 12, 2024
Posted by: ridoud
from Roswell, GA
My use of H&R Block software goes back to Kiplinger days. I have always been pleased with the ease of use and performance.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, July 12, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock