Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,949 Reviews)
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,550 out of
37,548)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Customer Rating
4
Adequate function, but klunky to import from Quick
on June 22, 2024
Posted by: curmudgeon60
from upstate NY
Verified Purchase:Yes
Been using both Quicken and HRB Deluxe for well over a decade. I keep hoping they'll improve their interoperability with Quicken, but it hasn't gotten any better. I'd like to be able to teach HRB how different Quicken accounts and "payees" (payers) should be mapped into banks and investment institutions for interest, dividends, etc. And once this is taught, it should be carried forward in HRB's files from one year to the next. That would go a long way to making HRB more competitive than TurboTax.
I admit I do appreciate the more favorable price of the HRB product. This is the reason I haven't given it up in favor of TurboTax.
Pros: Maximizes refund
Cons: Time consuming, Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 25, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Elzbeth
from New Jersey
Verified Purchase:Yes
Have been using H&R Block tax software for years now and have found it to be very easy and reliable. Would (and have) recommended it a number of times.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 24, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Blocked42
from Ohio
Verified Purchase:Yes
I found the section on calculation of possible underpayment penalty to be unintuitive, confusing and misleading. Otherwise, things went well.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, June 24, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Posted by: Marine John
from Chapel Hill, TN
Verified Purchase:Yes
The Deluxe software offers all I need to complete tax filing. It's easy to use and if there is any section that needs additional information, it is flagged before filing. I've used this program for many years and consider it money well spent. E-Filing is included, and it is a breeze as well.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Value
5
Response from HRBlockBy Social Media Department, June 24, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: JD80
from Littleton, CO
Verified Purchase:Yes
I'm 80 and still manage to do our own taxes with this H&R Block JDeluxe Federal and State software.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 24, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Tax Returns lugala
from Texas
Verified Purchase:Yes
I’m happy that I did this at this time. I have been using the software for over fifteen years
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 24, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: TomD0917
Verified Purchase:Yes
Have used for years. Wish it had the ability to open tax returns for years farther back than 6 years.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Response from HRBlockBy Social Media Department, June 25, 2024
We appreciate your time in sharing this with us! Please feel free to contact us at 1-800-472-5625 if we can help to make you have a 5-star experience. Your feedback is important to us!
Written by a customer while visiting HRBlock
Customer Rating
2
Miserable experience
on June 24, 2024
Posted by: hrblockBummer
from San Francisco Bay Area
Stuck on filin IRS US return for 2 days until finally creating a work-around for HR Block software gaffes
Pros: Easy to import documents
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, June 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock