Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,949 Reviews)
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,550 out of
37,548)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Dis Appointed
from Tampa, FL
Verified Purchase:Yes
I am usually pleased with the ease of use and have used this product for years. However this year's filing did not go as planned. While two out of three of the returns went through electronically, one did not. The message was try again later. I ended up printing and mailing out the return.
Pros: Maximizes refund
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, June 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Aceandy
from 32461
Verified Purchase:Yes
Great Tax Prep. Been using for 10+ years and have had min Issues.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy social media, June 20, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Hal46
from Bethlehem,Pa
Verified Purchase:Yes
Software was as good as usual. Love the ability to load in past year's data. This reduces time and energy in preparing my taxes.
Pros: Maximizes refund
I would recommend this to a friend!
Value
5
Response from HRBlockBy social media, June 20, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: drcfob60
from Nebraska
Verified Purchase:Yes
I am very happy with the H & R Block tax software. It's easy to use, and reviews everything you need to make sure you get the best return. Will continue to use it.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy social media, June 20, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: SDamiano
from Exmore, VA
Verified Purchase:Yes
A penalty waiver was requested via the software for underpayment of taxes owed due to spouse's midyear retirement. It appeared that the waiver would go through and that there would be no penalty since retirement from employment appeared to be acceptable as a reason for underpayment of taxes during part of the year. We received a letter from the IRS stating that we did in fact owe a penalty.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 25, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: daju
from Ocean springs
Verified Purchase:Yes
I paid a friend w tax experience, she used your product, & got fast and fair return
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Response from HRBlockBy social media, June 20, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Thesassy1
from Colorado
Verified Purchase:Yes
Importing the previous year's return is easy to do. The software is easy to use and easy to understand.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy social media, June 20, 2024
We’re so happy to hear you had a good experience. If we can help in any way, our support team is here for you at 1-800-472-5625. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sadtax123
Verified Purchase:Yes
Thought I had sent it...but never sent, now owe interest and penalty.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Team, H&R Block, June 26, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock