We have been using H&R Block Deluxe for years. It easy to use and it imports last years information so it make filling it out go much quicker. I also love the auto renewal so I don't have to remember to order the new software.
Would not correctly process a RMD (required minimum distribution) from an IRA that was donated. Spent hours on chat and phone. No solution. Had to file on paper with a “write in”. Still don’t have refund. Will probably switch to Turbo tax next year.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
Calculations and general flow of the product is good, but main issue for a user of the PC download product is printing the form. Why are the entered values printed as the dimmest part of the printed form? They come out faint on both my Brother laser, and my Epson color printer. Inexcusable for such a big name product. I complained of this for H&R Block's 2022 software as well.
Also, in your star rating, it is obvious print quality is unimportant, since there isn't a category for it to rate.
Ron
Pros: Easy to prepare, Easy to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
This program could use some help. Run into some very odd bugs.
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience