The Deluxe 2023 software is basically the same product as in previous years but this year's version had some annoying navigational quirks, not found in prior versions. I had difficulties pausing then moving between sections. It was especially annoying when I needed to print backup copies to submit with various medical/legal documents and I had to start at the very beginning and advance all the way to the end, through every section. I've used this product for 10+ years and could always just drop into each return near the end and. print .It's been a few months, but I seem to recall additional navigational issues when moving between different parts of the return. Weird and very annoying.
Pros: Easy to prepare, Maximizes refund
Cons: Time consuming
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience
I’ve been using H&R Block Deluxe tax software for the last 25 years. Its performance and ease of use has been perfected in my opinion. From pre-order to electronic filing it makes doing your taxes easy and non stressful.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!