Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,949 Reviews)
Rating breakdown 113,949 reviews
5 Stars
76,775
4 Stars
20,460
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,550 out of
37,548)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Norm Nice Guy
from Las Vegas, NV
Verified Purchase:Yes
I was pleasantly surprised on how quick I got my refund.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: c999
from Bremerton, WA
Verified Purchase:Yes
Use this software every year and am quite satisfied with it.
Pros: Easy to prepare, Maximizes refund
Cons: Hard to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: web454
from Louisville, KY
Verified Purchase:Yes
If they had asked me to review the program as I ran it, I could have given a more specific analysis, so here’s my best recollection.
When I got to the summary page, I had a question about one of the values. After I went back to that section, I had to proceed step-by-step to return to the summary page. Rather than maintaining my original answers, I had to revisit each question. (You tend to zip through the questions since you already answered them.) Last year I made a $160 mistake and had to file an amended state return.
I also had problems inserting my investments, at one point starting the program over since I could not reconcile… I’m not sure what went wrong.
The state program is unreasonably expensive, including the cost of e-filing.
Unfortunately, other software programs I have tried were no better. I would just expect more from the H&R Block tax pros.
When I got to the summary page, I had a question about one of the values. After I went back to that section, I had to proceed step-by-step to return to the summary page. Rather than maintaining my original answers, I had to revisit each question. (You tend to zip through the questions since you already answered them.) Last year I made a $160 mistake and had to file an amended state return.
I also had problems inserting my investments, at one point starting the program over since I could not reconcile… I’m not sure what went wrong.
The state program is unreasonably expensive, including the cost of e-filing.
Unfortunately, other software programs I have tried were no better. I would just expect more from the H&R Block tax pros.
Pros: Easy to import documents
Cons: Hard to prepare
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: customer12
from boston
Verified Purchase:Yes
Met all expectations and will purchase again next year.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Moose2922
from Ohio
Verified Purchase:Yes
Very easy to use and will not let me file if they find a mistake. This gives me peace of mind that I will not be audited.
Pros: Easy to prepare, Maximizes refund, Easy to import documents
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
Thank you for leaving a review, and for providing positive feedback.
Written by a customer while visiting HRBlock
Posted by: Mark from MA
from Massachusetts
Verified Purchase:Yes
Have been using H R for several years - never once a glitch or problem
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: HAH5804
from Vero Beach FL
Verified Purchase:Yes
It is easy to use & the check they do for you are top of the line
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: Gerry h100
from Florida
Verified Purchase:Yes
Great software and worked great for me in 2023 and years before
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 19, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock