Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,950 Reviews)
Rating breakdown 113,950 reviews
5 Stars
76,775
4 Stars
20,461
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,551 out of
37,549)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Mac is me
from beaverton, oregon
Verified Purchase:Yes
Easy to use, but expensive to file Fed and State returns, neither of which is complicated.
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Mister
from Idaho
Verified Purchase:Yes
After preparing, I owed Federal tax. As I finished and prepared to send, software asked for my credit card. I thought this was to pay my taxes, but it was only to pay for the state filing fee. 3 months later the IRS notifies me that I am late paying my taxes and imposed a $250 fine. This, of course, was my fault for not reading your fine print... but it wasn't very clear that I had to wait until my return was accepted before I should pay.
Pros: Easy to prepare
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: Inspector206
from North Carolina
Verified Purchase:Yes
Been using H&R Block Tax Software for years now. Feel sure that my returns are accurate, and in my best interest. No worries of government audits.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Jeffa123
from Littleton
Verified Purchase:Yes
2021 filing error by the software resulted in both W-2s being attributed to the same person. this led to a major mess that we are still trying to resolve. the "help" line has *not* helped. waiting for IRS decision on amended return filled un Sept 2023 9 months ago, then WILL be filing a claim with Block
No, I would not recommend this to a friend.
Value
1
Written by a customer while visiting HRBlock
Posted by: Bayonnejoe
from Bayonne, NJ
Verified Purchase:Yes
I've used their software for two decades. It is accurate and easy to use. I will continue to use it until ongoing price increases make alternatives, including the free ones offered by IRS, a better alternative.
Pros: Easy to prepare
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock
Posted by: MsDJS
from Arkansas
Verified Purchase:Yes
I've used H&R Block tax software for several tax seasons. It's pretty much self-explanatory & easy to use especially if you've used it previously.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Robert 95
from Victor Valley, CA
Verified Purchase:Yes
HRB remains a good Tax Software, but I have to keep upgrading my computer OS to match the OS changes they keep making. Not happy about that!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: leftover land
from 94803
Verified Purchase:Yes
While it worked, this is an old program, clunky and harder to navigate than others that I have purchased
Cons: Time consuming, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock