Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,950 Reviews)
Rating breakdown 113,950 reviews
5 Stars
76,775
4 Stars
20,461
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,551 out of
37,549)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Kitiara
from Louisiana
Verified Purchase:Yes
But every year it seems to get more difficult to use. It's hard for me to locate the exemptions. And trying to use the help feature isn't much help. I used to like it a lot, but at 72 I just don't feel like wrestling with it any more.
Pros: Easy to import documents
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Steven54
from Atlanta, Ga
Verified Purchase:Yes
The H&R Block Deluxe Software has built in many unique contingencies for those who serve in ministry. There are many unique tax situations for ministers and I am very thankful for this software!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Spanwhit
from Phoenix
Verified Purchase:Yes
In the past I didn't pay penalties for occasional withdrawal. It was in the program. This year I thought it was done the same way but just got a bill from the IRS for more than $200 in penalties. Looking for a new program for 2024 taxes.
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: JoJo4
from Village of Lakewood, IL
Verified Purchase:Yes
I've been using H&R Block Deluxe Software for several years now. This year seemed to be the most difficult to get through. Why in the heck do you need to make it more difficult? It is stressful enough! If it is difficult next time, I may switch.
Cons: Time consuming, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Posted by: Jspoppy
from Chicago
Verified Purchase:Yes
The self interview takes you step by step through the data entry and has help screens along the way.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
Cons: Time consuming
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
4
Decent Product, state integration could be better
on June 14, 2024
Posted by: CK in MA
from Massachusetts
Verified Purchase:Yes
The software organized my data, prepared all the needed supporting forms, and allowed electronic submission and electronic input of investment data from my broker (Schwab). I had to manually input some investment data (bond amortization & discount) which did not flow smoothly into the state return. The on-line support was good and I talked to real people (good). The remedy to my investment issue required more manual interaction and override for the state form than was ideal. The on-line support agreed that the software would need to be fixed in order to resolve my issue but ultimately agreed that in the time frame we had, that the manual resolution I came up with was the best course of action.
It was a little tricky to find the right place to add my state estimated tax payments (inside the itemized deduction interview) and avoid the underpayment penalty when I was getting a refund (yes, the baffling conclusion was that I had both UNDERPAID my state tax and was getting a REFUND!)
It was a little tricky to find the right place to add my state estimated tax payments (inside the itemized deduction interview) and avoid the underpayment penalty when I was getting a refund (yes, the baffling conclusion was that I had both UNDERPAID my state tax and was getting a REFUND!)
Pros: Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Pentx
from Houston, TX
Verified Purchase:Yes
I have used H&R Block for years. Filling out my tax forms is easy, filing is easy, and I get a good refund.
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Squints
Verified Purchase:Yes
I have been using the same software (update version each year) for a number of years and it is great...easy to use, stores a lot of the previous year's info which makes the process quicker and maximizes my refund
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock