Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,950 Reviews)
Rating breakdown 113,950 reviews
5 Stars
76,775
4 Stars
20,461
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,551 out of
37,549)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Blake S
from Winchester TN
Verified Purchase:Yes
I switched to H&R block about 7 years ago and I'm very happy with it. It's intuitive and very easy to use. The e-filling process is simple and quick.
Pros: Easy to prepare, Easy to import documents
Value
5
Written by a customer while visiting HRBlock
Posted by: KSUSteve
from Kansas
Verified Purchase:Yes
I've used the H&R Block solution for years and every year they add a couple new features that continue to improve the experience and add value.
Pros: Easy to prepare, Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: J D T
from Mass
Verified Purchase:Yes
A long time HRB customer. This past tax season was a disaster, with not being ready to file due to waiting for updates. The updates were scheduled to occur, and then at the last minute would be delayed. I filed once it was supposed to be ready, only to have my filed return on hold due to incomplete IRS forms. That was the final straw, I filed my taxes with Free Tax USA, and got a refund from HRB. You have lost a long time customer.
Cons: Time consuming, Doesn't maximize refund
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Ro B
from NY
Verified Purchase:Yes
I buy every year. The software is easy to use and great value for the cost.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Goodie 2 Shoes
from Colorado
Verified Purchase:Yes
I've used this program for years. If you read the question it's easy to follow. If you need an explanation just click the link they give you and you find the answer.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: double_oo7
from Rancho Cucamonga, CA
Verified Purchase:Yes
As it has been in the past I had no problems doing my taxes.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Taxpayer4295
from NC
Verified Purchase:Yes
It gets the job done efficiently at a reasonable cost.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Counc1911
from Baltimore
Verified Purchase:Yes
Love that there are 5 electronic send ins plus getting State
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock