So accurate and easy to use, you'll never hire out
on June 14, 2024
Posted by: Mountainfolk
from Nassau NY
Verified Purchase:Yes
Never an issue with their software, easy to install, easy to navigate through all the areas of submitting taxes. My 81 year old mother in law did it for first time without my assistance! And usually a darn good price comparing to other suppliers of tax software.
Have been using this program for the past several years and found it easy to complete data entry because previous years data with payee information was carried over. Made minor edits where needed and entered current dollar amounts. Used federal e-file and mailed in state (Massachusetts). Received state refund before Federal refund. Someone told me to enter itemized data so charitable contributions would be carried over to state even though standard deduction was applied by program to Federal because it was larger.
You pay for a state filing, but doesn't have all the forms and won't allow electronic state filing because of the missing form.
No, I would not recommend this to a friend.
Value
4
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.