There was a bug in the treatment of an inherited IRA distribution that took some time to be addressed. Besides that, it worked fine. I have been using the product for about 10 years and this is the first time I have encountered a bug, that I am aware of. The telephone support was exceptionally good.
I have been using HRB for many many years. good software, hardly ever an issue, make sure you wait for the latest update. The price should be lower for returning customers.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
It's been a long, long time since I've filed on paper, now that software has come along to make the chore easier. It's reassuring knowing that the program won't let anything slip through the cracks.
Pros: Maximizes refund, Easy to import documents, Fast