Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,950 Reviews)
Rating breakdown 113,950 reviews
5 Stars
76,775
4 Stars
20,461
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,551 out of
37,549)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: binary512
from Galesburg, MI
Verified Purchase:Yes
I have been buying this s/w for 25 years. In that time, I have had to contact support 5-7 times with software issues related to technical and tax problems. On the rare times I could talk to a human, they made promises of fixing things. But over the years, they never fixed a single problem. And trying to follow-up I could never get ahold of a human again. Problems were never fixed. One might ask why I continue to use it. Well, it is good (and cheaper) s/w than the competition and nice to be able to estimate my taxes throughout the year.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
5
Response from HRBlockBy Social Media Department, June 14, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Spooky999
from Pennsylvania
Verified Purchase:Yes
Very simple tax filling, moves previous years information up to new return. Very happy with it.
Pros: Easy to import documents
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Posted by: PhredG
from Jefferson City, MO
Verified Purchase:Yes
I have used H&R Block to prepare our taxes for many years. It is fast and easy
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Outrbnks
Verified Purchase:Yes
I've been using the downloaded H&R tax software for several years and have found it easy to use and very comprehensive.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: squirty4
Verified Purchase:Yes
I have been using this program now for several years and will continue.
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: CarlPaul
from Stone Mtn
Verified Purchase:Yes
Only had Social Security income and it would not allow electronic submission
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: Old giy 74
from Central Florida
Verified Purchase:Yes
I purchased the deluxe so I could do my taxes and my mother in law’s but I only did mine and was unable to make a copy for me
Pros: Easy to prepare
Cons: Hard to import documents
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Posted by: mk1289708
Verified Purchase:Yes
Have been using HR Block software for more then ten years and have had no negative issues!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock