Charged extra for refund to go through someone els
on June 14, 2024
Posted by: Ben55
Verified Purchase:Yes
Was given additional charge for refund to go throgh another organization. Free electronic filing is not free. False advertising. Will use different software next year. Everthing else with software was great.
I have been using your software for years. i’ve tried other ones, but always come back to your software. your software is easy to install and is very user-friendly.
Rip off - State filing should be included for free
on June 14, 2024
Posted by: ColoradoGuy
from Denver, Co
Verified Purchase:Yes
If you're going to charge for the state preparation, and also include federal preparation and filing, then you should also include state filing at no additional cost. You're exposing customers to risk if they have a state refund, because they have to manually provide banking information in the mail filing. Overall software is generally okay but nothing special compared to your competitors.