Customer reviews from HRBlock
H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Average customer rating
4.4
(113,950 Reviews)
Rating breakdown 113,950 reviews
5 Stars
76,775
4 Stars
20,461
3 Stars
6,900
2 Stars
3,806
1 Star
6,008
84%of customers recommend this product.
(
31,551 out of
37,549)
Customer Reviews for H&R Block Tax Software Deluxe + State 2024 - Windows, Mac OS [Digital]
Posted by: Mountains4me
from central Florida
Verified Purchase:Yes
We have used H and R Block software for several years and have always been pleased with how thorough it is and how easily we can file our federal taxes.
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: F100 Addict
from Brasstown, NC
Verified Purchase:Yes
I have used this Tax Preparation Software for many years. Always easy to use Love that it brings in prior years infomration as required, and the review and check feature before it is filed. The E-Filing option is great!
Pros: Easy to prepare
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 10, 2024
We’re so happy to hear you had a good experience. We appreciate your business and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Posted by: sdc2262
Verified Purchase:Yes
Return fairly easy to prepare but if you have to go back and correct something very confusing. Have to call help center to complet
Pros: Easy to prepare
Cons: Time consuming
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Department, June 11, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Kennyy66
from Webster, MA
Verified Purchase:Yes
At certain points it just leaves you saying you have to do something but doesn’t tell you how to do it.
Pros: Fast
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
2
Response from HRBlockBy Social Media Department, June 11, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: Taxed man
from Colorado
Verified Purchase:Yes
I bought this and messages were unclear about where errors were it took another month to find time to track down that I needed to delete a couple forms that had zeros entered in them
Pros: Fast
Cons: Time consuming
I would recommend this to a friend!
Value
2
Response from HRBlockBy Social Media Department, June 11, 2024
Thank you for taking the time to give us feedback! We truly appreciate your business. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Please feel free to contact our support team at 1-800-472-5625 if we can assist in any way.
Written by a customer while visiting HRBlock
Posted by: Kayakdog
from oklahoma
Verified Purchase:Yes
Been using H&R for years, the last two years, after adding all my information and credit card, my taxes never got paid!
Pros: Fast
No, I would not recommend this to a friend.
Value
3
Response from HRBlockBy Social Media Department, June 11, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
At H&R Block, we strive to provide 5-Star customer satisfaction each and every time.
We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Written by a customer while visiting HRBlock
Posted by: RES45
from Naperville, IL
Verified Purchase:Yes
Been using H&R Block tax software for more than 10 years and have always been happy with the results. I use the program to do taxes for several of my family members. Several of family are teenagers whose taxes are simple and, while I could submit them via paper for free, I prefer to submit electronically. Is there a maximum that can be submitted electronically? The Deluxe comes with 5 but with 2022 program I tried to pay for a sixth and it wouldn’t allow it. Had to submi via paper. Again a great program.
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Posted by: Niceri
from Missouri
Verified Purchase:Yes
I need to speak with someone but can't get ahold of anyone. Your assistance guarantee is not guaranteed. IRS says information was submitted incorrectly. Now I owe and I don't see how - I would like to speak with someone about this
Cons: Doesn't maximize refund
I would recommend this to a friend!
Value
3
Written by a customer while visiting HRBlock