I waited for 6 weeks to get an incomplete vehicle credit form update
Cons: Time consuming, Doesn't maximize refund, Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Department, June 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Because I had too many charitable contributions to fit on 1 page, the program created a second page--which did not print out on my personal copy.
I would recommend this to a friend!
Value
4
Response from HRBlockBy Social Media Department, June 6, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
Not good price for state file should be included in basic I DO NOT NEED TO FILE FIVE FEDERAL
Cons: Hard to prepare
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H&R Block, June 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.
I have use HRB software for over 10 years. Easy to use - just fill in the answers to the questions!
Pros: Easy to prepare, Fast
I would recommend this to a friend!
Value
5
Response from HRBlockBy Social Media Team, H&R Block, June 7, 2024
We’re so happy to hear you had a good experience. We appreciate your business, and thank you for the valuable feedback!
Written by a customer while visiting HRBlock
Customer Rating
3
Confirm
on June 6, 2024
Posted by: Problem wth the irs
from Detroit mi
I received a letter Friday m the irs stating I owe an additional 1,700.90 Can you tell me what went wrong
Pros: Easy to import documents
No, I would not recommend this to a friend.
Value
1
Response from HRBlockBy Social Media Team, H&R Block, June 7, 2024
Thank you for taking time to give us feedback! We apologize that your experience did not meet your expectations. At H&R Block, we strive to provide 5-Star customer satisfaction each and every time. We’d like the opportunity to work with you to address your concerns. Please contact our support team at 1-800-472-5625 at your earliest convenience.