Customer reviews from HRBlock
H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Average customer rating
4.4
(129,668 Reviews)
Rating breakdown 129,668 reviews
5 Stars
86,574
4 Stars
23,821
3 Stars
8,304
2 Stars
4,412
1 Star
6,557
85%of customers recommend this product.
(
41,253 out of
48,418)
Customer Reviews for H&R Block Tax Software Deluxe 2024 - Windows, Mac OS
Customer Rating
2
State Tax Rejection
on April 15, 2019
Posted by: MrChappell3
from Richmond, CA
My state tax was rejected because the AGI did not match. Note I used your software last year and the AGI self-populated for the current tax year and I verifed the AGI. Lastly, I field MFJ so why is the rejection stating my spouses AGI is incorrect? No where while I was preparing the state did it ask for my spouses AGI so how can it be rejected on that basis?
Cons: Time consuming
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
5
The program is very easy to use
on April 15, 2019
Posted by: Tatum DA
from Austin Texas
I have used this program for several years and will continue to use it. It’s user friendly
Pros: Easy to prepare, Easy to import documents, Fast
I would recommend this to a friend!
Written by a customer while visiting HRBlock
Customer Rating
4
H&R tax process is straightforward runs smoothly!
on April 15, 2019
Posted by: CVA41
from Sunnyvale CA
Only thing a bit awkward is reverting from State to Fed when I am ready to finalize State + have already finalized Fed. Clicking thru finished return seemed to fix this after a couple tries. I am very pleased with all 4 years using H&R. TurboTax was SO vague and situations not addressed. H&R is outstanding in comparison!!
Pros: Easy to prepare, Maximizes refund, Easy to import documents, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
3
Not the best year
on April 15, 2019
Posted by: longtimeuser13
from Michigan
the 2018 Tax Year version of HR Block Deluxe was disappointing. There were several places that it asked for information that was no longer relevant under the 2017 TCJA. Also, I was unable to edit the property tax form in my Michigan return to add healthcare premiums as a subtraction from household income. The interview process never asked about it.
I've been using HRB At Home software for 15 years, and it seemed this year's product wasn't nearly as polished and didn't provide the guidance that I am accustomed to.
I've been using HRB At Home software for 15 years, and it seemed this year's product wasn't nearly as polished and didn't provide the guidance that I am accustomed to.
I would recommend this to a friend!
Value
4
Written by a customer while visiting HRBlock
Customer Rating
4
Very Satisfied
on April 15, 2019
Posted by: Salty Dog 78
from Conway, SC
Thoroughly explained changes that applied to our situation which made filing with confidence a reality.
Pros: Easy to prepare, Maximizes refund
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock
Customer Rating
2
Easy to follow, but disappointing in the end
on April 15, 2019
Posted by: Foxtail7298
from Pittsburgh
Disappointing for the following reasons:
First, The product code I received after downloading the program for the one free Federal tax filing did not work, keep your $9, I am sure a billion$ company like H&R Block can use it more than I can..
Second, The explanations/descriptions for more information throughout the program are extremely basic and provide little useful information.
Third, I don't know if the program maximized my return because the explanations of alternatives were weak.
First, The product code I received after downloading the program for the one free Federal tax filing did not work, keep your $9, I am sure a billion$ company like H&R Block can use it more than I can..
Second, The explanations/descriptions for more information throughout the program are extremely basic and provide little useful information.
Third, I don't know if the program maximized my return because the explanations of alternatives were weak.
Pros: Easy to prepare
No, I would not recommend this to a friend.
Value
3
Written by a customer while visiting HRBlock
Customer Rating
1
Federal is ok, state has too many issues
on April 15, 2019
Posted by: Bmon
from Wv
Fed works ok. Importing of W2s was not accurate. I had a lot of corrections. A major issue with the state is that it lacks a ton of forms needed and you have to end up filing on paper. My program also would crash if you tried to go directly to file state and not go through all the monotonous click screens. lastly, I bought WV but the extension kept coming up as NY...
Pros: Fast
Cons: Doesn't maximize refund, Hard to prepare, Hard to import documents
No, I would not recommend this to a friend.
Value
2
Written by a customer while visiting HRBlock
Customer Rating
5
Easy to use
on April 15, 2019
Posted by: Purple Butterfly
from Fort Worth Texas
I've used HR Block software to do my taxes for many years. Easy. No complaints at all.
Pros: Easy to prepare, Maximizes refund, Fast
I would recommend this to a friend!
Value
5
Written by a customer while visiting HRBlock