Customer reviews from https://www.asus.com
ASUS - ROG Zephyrus G16 16" OLED 240Hz Gaming Laptop - Intel Core Ultra 9 185H - 32GB DDR5 - GeForce RTX 4080 - 1TB SSD - Platinum White
Average customer rating
4
(4 Reviews)
Rating breakdown 4 reviews
5 Stars
1
4 Stars
2
3 Stars
1
2 Stars
0
1 Star
0
Customer Reviews for ASUS - ROG Zephyrus G16 16" OLED 240Hz Gaming Laptop - Intel Core Ultra 9 185H - 32GB DDR5 - GeForce RTX 4080 - 1TB SSD - Platinum White
Posted by: Zura Z
Frequency of use:Daily
Verified Purchase:Yes
Pretty good laptop overall. My main issue right now is the s2(modern standby) sleep, which burns through an entire battery overnight. Even though it definitely disconnects from the network. Really annoying that s3 sleep isn't supported...
I also had some issues with linux setup, but after finding working kernel and some adjustments, they are mostly fixed so it's fine.
Written by a customer while visiting https://www.asus.com
Posted by: Mintyfresh
Verified Purchase:Yes
the latptop is a beautiful laptop. However, it will randomly turn off when GPU is running. At this price, i expect better.
Response from https://www.asus.comBy Chantae, CLM, September 21, 2024
Dear Mintyfresh,
Thank you for sharing your feedback on the laptop, and we apologize for the auto-shutdown issue you've experienced. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409030753-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1046480/
Thank you for sharing your feedback on the laptop, and we apologize for the auto-shutdown issue you've experienced. At ASUS, we take quality control, testing, and inspections seriously to ensure our products meet high standards. What you've experienced was not intentional.
Please allow us to make your experience with ASUS a better one. To troubleshoot the issue described, we recommend following the steps in the FAQ below. Should the issue persist, please contact our support team at https://www.asus.com/us/support/CallUs to further investigate the problem or assist with repairing the device.
We stand behind our products and continuously strive to improve our products and processes to achieve customer service excellence. For more information, email us at customerloyalty@asus.com and include the case number "N2409030753-0001" as a reference. We will do our best to resolve your case quickly. Your feedback is very important to us and enables us to improve our support channels. Thank you for choosing ASUS.
Best Regards,
Chantae
ASUS Customer Loyalty US Support
https://www.asus.com/support/faq/1046480/
Written by a customer while visiting https://www.asus.com
Posted by: Wolffen
Verified Purchase:Yes
Overall great laptop for gaming and software development. Gorgeous screen and incredible sound quality in a great form factor. Armory Crate and some of the other built-in/provided tools bring the score down a bit.
Written by a customer while visiting https://www.asus.com
Posted by: RJTECH04
Verified Purchase:Yes
Bought for content creation and so far for me its working for 4k editing and sound and photography,i will build a tower for 8k later.I installed a 4 tb ssd crucial and 10 tb wd black edition external .if the fist drive gets filled then i will clone it and install another ssd.i did a stress test in 3d mark and it was ok and did not pass all test but again this is not a tower dont expect the same performance.
Written by a customer while visiting https://www.asus.com