Customer reviews from hp.com
HP - 17.3" HD+ Laptop - Intel Core i5-1235U - 8GB Memory - Intel Iris Xe Graphics - 512GB SSD Windows 11 Home - Pale Rose Gold
Average customer rating
4.3
(1,817 Reviews)
Rating breakdown 1,817 reviews
5 Stars
1,161
4 Stars
358
3 Stars
116
2 Stars
55
1 Star
127
84%of customers recommend this product.
(
458 out of
543)
Customer Reviews for HP - 17.3" HD+ Laptop - Intel Core i5-1235U - 8GB Memory - Intel Iris Xe Graphics - 512GB SSD Windows 11 Home - Pale Rose Gold
Customer Rating
5
Amazingly fast, good screen, beautiful and the price was the best. My family so happy with this
on January 21, 2024
Posted by: ginaleal19
Verified Purchase:Yes
Wonderful laptop
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
2
Bad internet connection
on July 16, 2025
Posted by: didderbumps
Consistently having trouble with internet connection while internet speed is fine. Says my wifi driver is update. IDK what is going on.
Written by a customer while visiting hp.com
Posted by: KiddVulture
from FL
Verified Purchase:Yes
Look good but slow
Written by a customer while visiting hp.com
Posted by: KB0459
from Florida
Verified Purchase:Yes
I ordered my HP laptop thinking that i was getting an upgraded version of my old laptop. Unfortunately, many features of this new laptop are substandard. The camera installed on the laptop is not an IR camera, which is necessary to use the 'windows Hello' facial recognition security software; which is installed! The computer is clunky and the screen colors are not vivid. I would absolutely not buy this product again, despite the sale price.
No, I would not recommend this to a friend.
Written by a customer while visiting hp.com
Posted by: Homer1
from Wichita, KS
Verified Purchase:Yes
My touch pad constantly freezes up and will not work for several seconds. This will happen several times a minute. Sometimes while using the touch pad, cursor begins to move erratically with no control until I lift from the pad. I can use a wireless mouse and the problem is no longer there. However, I use the touch pad frequently. Also, as I type, a letter may be entered three to six times when I tap the key only once. Does not seem to be any specific letter.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: Ken Mc
Verified Purchase:Yes
This is a great HP Laptop and meets my everyday needs.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Mark333334
from Ohio
Verified Purchase:Yes
The sound volume is terrible
No, I would not recommend this to a friend.
Value
2
Quality
2
Written by a customer while visiting hp.com
Posted by: Jon Vu
from Fairfax, VA
Verified Purchase:Yes
This laptop appears to be slow and needs higher amount of memory, at least 16GB straight out of the box, factory installed Win 11 OS. Factory built shipped with 8GB RAM to show cheaper price.
No, I would not recommend this to a friend.
Value
2
Quality
2
Written by a customer while visiting hp.com