Customer reviews from hp.com
HP - 17.3" HD+ Laptop - Intel Core i5-1235U - 8GB Memory - Intel Iris Xe Graphics - 512GB SSD Windows 11 Home - Pale Rose Gold
Average customer rating
4.3 out of 5
4.3
(1,817 Reviews)
Open Ratings Snapshot
Rating breakdown 1,817 reviews
5 Stars
1,161
4 Stars
358
3 Stars
116
2 Stars
55
1 Star
127
84%of customers recommend this product. 
(
458 out of 543
)
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Customer Reviews for HP - 17.3" HD+ Laptop - Intel Core i5-1235U - 8GB Memory - Intel Iris Xe Graphics - 512GB SSD Windows 11 Home - Pale Rose Gold
Customer Rating
1 out of 5
1
WHAT HAPPENED???
on June 17, 2025
Posted by: aMERIA ONLY KNOWN
Verified Purchase:Yes
holyu crap is there a LOT of bloatware on your systems an the preinstalled antivirus is a virus itself that is difficult to remove. WHY DO THAT??? ABSOLUTELY THE WORST personal laptop system i've ever bought, which is really sad because I've had so much faith in HP IN YEARS PAST! So I'm wondering Why did this happen? I've known HP to be a marquee name brand that businesses and people talk about as easily the best, but I'm disapointed and i probably won't buy your brand again. I would suggest leaving out all the sales crap off your systems. I wasted an hour getting rid of it all. I was so frustrated that I seriously considered a complete erase ands format and make clean install. I haven't done so yet, but I still might.
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Nice large display
on October 12, 2021
Posted by: A New HP Laptop User
from Colorado
Verified Purchase:Yes
I've been using this laptop for about two weeks and so far it's performing well. I especially like the large screen. However the battery seems to not last very long, even with Battery Saver enabled.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Excellent Dailey Laptop
on March 3, 2025
Posted by: Anonymous
from Kansas, USA
Verified Purchase:Yes
Excellent everyday laptop for casual business and Microsoft Office applications
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Died after three weeks.
on July 23, 2025
Posted by: Bob GB
Verified Purchase:Yes
Three weeks after purchasing it it it died, wouldn't boot, and said it had no operating system.
Written by a customer while visiting hp.com
Customer Rating
1 out of 5
1
Poor Quality
on June 21, 2022
Posted by: Anonymous
from Cedar Rapids, Iowa
Verified Purchase:Yes
Poor quality out of the box with poor built, touchpad did not work.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Awesome laptop not so great battery
on March 7, 2025
Posted by: Anonymous
from California
Verified Purchase:Yes
Solid computer. Runs as expected. Wanted a middle of the road laptop for some gaming and some productivity things. Runs the games I play pretty well at normal settings.
This is a 4star review because the only caveat with this computer is the battery life. It really isn't so bad when you're browsing the web, but when you happen to be playing a game (of any kind) as expected it drains the battery- way faster than you would expect. I'm talking about you got an hour or so until you better get it plugged in and charging. Still happy with the laptop, would like a little more life out of this battery though.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
5 out of 5
5
Awesome Laptop
on July 20, 2024
Posted by: Anonymous
Verified Purchase:Yes
I love this computer , I was surprised how easy it was to learn the Microsoft 11
great price, I am very happy With it
I would recommend this to a friend!
Written by a customer while visiting hp.com
Customer Rating
4 out of 5
4
Short on USB ports
on September 30, 2024
Posted by: Bootscutn
Verified Purchase:Yes
I love the clean lines and current software. I just wish it had more USB ports
I would recommend this to a friend!
Written by a customer while visiting hp.com
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