Customer reviews from hp.com
HP - 17.3" HD+ Laptop - Intel Core i5-1235U - 8GB Memory - Intel Iris Xe Graphics - 512GB SSD Windows 11 Home - Pale Rose Gold
Average customer rating
4.3
(1,619 Reviews)
Rating breakdown 1,619 reviews
5 Stars
1,044
4 Stars
319
3 Stars
99
2 Stars
49
1 Star
108
85%of customers recommend this product.
(
407 out of
480)
Customer Reviews for HP - 17.3" HD+ Laptop - Intel Core i5-1235U - 8GB Memory - Intel Iris Xe Graphics - 512GB SSD Windows 11 Home - Pale Rose Gold
Posted by: Anonymous
from Miami, Florida
Verified Purchase:Yes
Great product, very happy with it.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: R.Hutchinson
Verified Purchase:Yes
So far it has worked great, and I like the size of screen and I got it for a great price.
Written by a customer while visiting hp.com
Customer Rating
5
Amazingly fast, good screen, beautiful and the price was the best. My family so happy with this
on January 21, 2024
Posted by: ginaleal19
Verified Purchase:Yes
Wonderful laptop
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Carl M.
from Huntington Beach, California
Verified Purchase:Yes
The wifi keeps disconnecting and it states:
Problems found
The default gateway is not available
Problems found
The default gateway is not available
Since day one that I opened this item it started doing this. I would like to return this if this doesn’t get resolved. We have multiple gadgets at home and our wifi is running perfectly. Every time my laptop disconnects, I and my roommates would immediately check our phones and iPads if we are connected- it’s only this HP laptop that keeps disconnecting. It’s very frustrating when I’m working.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: Homer1
from Wichita, KS
Verified Purchase:Yes
My touch pad constantly freezes up and will not work for several seconds. This will happen several times a minute. Sometimes while using the touch pad, cursor begins to move erratically with no control until I lift from the pad. I can use a wireless mouse and the problem is no longer there. However, I use the touch pad frequently. Also, as I type, a letter may be entered three to six times when I tap the key only once. Does not seem to be any specific letter.
No, I would not recommend this to a friend.
Value
1
Quality
1
Written by a customer while visiting hp.com
Posted by: Ken Mc
Verified Purchase:Yes
This is a great HP Laptop and meets my everyday needs.
I would recommend this to a friend!
Written by a customer while visiting hp.com
Posted by: Mark333334
from Ohio
Verified Purchase:Yes
The sound volume is terrible
No, I would not recommend this to a friend.
Value
2
Quality
2
Written by a customer while visiting hp.com
Posted by: Jon Vu
from Fairfax, VA
Verified Purchase:Yes
This laptop appears to be slow and needs higher amount of memory, at least 16GB straight out of the box, factory installed Win 11 OS. Factory built shipped with 8GB RAM to show cheaper price.
No, I would not recommend this to a friend.
Value
2
Quality
2
Written by a customer while visiting hp.com